JORGE OCTAVIO JAUREGUI PLATT
Industrial Engineer
Guanajuato City, Guanajuato
Summary
Industrial Engineer with experience in IoT network design, technical support, and sales engineering. Skilled at leading projects, learning quickly, and adapting to diverse environments. Strong background in customer-facing roles, cross-functional collaboration, and technical problem-solving. Seeking to leverage my expertise and leadership abilities as a Global Service Desk Supervisor.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Sales Engineer
ROAR
01.2024 - Current
- Company Overview: Pennsylvania, USA (Remote)
- Provide pre-sales and post-sales support for IoT and infrastructure solutions.
- Collaborate with technical and commercial teams to deliver client-focused solutions.
- Prepare technical proposals, manage customer accounts, and ensure successful project delivery.
- Pennsylvania, USA (Remote)
IoT Network Design Specialist (Contract)
ROAR
09.2023 - 12.2023
- Company Overview: Pennsylvania, USA (Remote)
- Designed network architectures for IoT deployments across multiple industries.
- Delivered first-level technical support for connectivity issues and incident analysis.
- Created technical documentation and contributed to installation standards.
- Pennsylvania, USA (Remote)
Installer / Contractor
Redes e Infraestructura de Occidente S.A. de C.V
01.2017 - 01.2023
- Company Overview: Guadalajara, Mexico
- Installed internet, telephone, and TV networks in hotels across the Caribbean, South America, Mexico, and the U.S.
- Delivered field projects in multicultural, high-demand environments.
- Guadalajara, Mexico
- Seasonal position
Hotel Assistant / Waiter (Part-time)
Casa Florencia Hotel Boutique
01.2019 - 01.2021
- Company Overview: Guanajuato, Mexico
- Provided customer service and supported reception, maintenance, and general hotel operations.
- Guanajuato, Mexico
- Part-time position
Education
B.S. - Industrial Engineering
Universidad Iberoamericana León
León, Guanajuato, Mexico07.2024
Engineering Preparatory Program -
Instituto Lasalle Gto.
06-2017
Skills
- Advanced Excel
- IoT network design
Certifications Courses
- Diploma in ISO Standards
- Electronics Technician - Fundación Carlos Slim
Timeline
Sales Engineer
ROAR
01.2024 - Current
IoT Network Design Specialist (Contract)
ROAR
09.2023 - 12.2023
Hotel Assistant / Waiter (Part-time)
Casa Florencia Hotel Boutique
01.2019 - 01.2021
Installer / Contractor
Redes e Infraestructura de Occidente S.A. de C.V
01.2017 - 01.2023
B.S. - Industrial Engineering
Universidad Iberoamericana León
Engineering Preparatory Program -
Instituto Lasalle Gto.
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