Jorge Pachuca Gonzalez
Toronto
Overview
3
3
years of professional experience
Work History
Sales Associate
ZARA
MEXICO
06.2023 - 12.2023
- Maintained accurate records of daily transactions and deposits.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Developed strategies for improving operational efficiency and customer service levels.
- Recruited, hired and mentored new team members, working closely with human resources department.
- Checked orders for quality and completeness.
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
- Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
Barista Shift Supervisor
starbucks
Mexico City
09.2021 - 11.2022
- Received payments from customers and returned correct change when necessary.
- Supported highest standards of conduct and service to support company reputation.
- Established and adjusted ordering parameters to manage inventory.
- Arranged merchandise and built eye-catching displays to increase sales.
- Delegated work to staff, setting priorities and goals.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Provided support during peak hours by running drinks or helping out on the register.
Server
Food Dudes
07.2020 - 07.2021
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Monitored dining room for cleanliness and proper set-up at all times.
- Checked food before serving it to customers.
Education
High School Diploma -
ILAC
Vancouver, BC09-2021
Skills
- Sales Development
- Product Sales
- Product Promotions
- Positive and Professional
- Merchandise Display
- Sales Expertise
- Beverage Preparation
- Order Management
- Safe Food Handling
Timeline
Sales Associate
ZARA
06.2023 - 12.2023
Barista Shift Supervisor
starbucks
09.2021 - 11.2022
Server
Food Dudes
07.2020 - 07.2021
High School Diploma -
ILAC