Overview
Work History
Education
Skills
Timeline
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Jorge Pachuca Gonzalez

Toronto

Overview

3
3
years of professional experience

Work History

Sales Associate

ZARA
MEXICO
06.2023 - 12.2023
  • Maintained accurate records of daily transactions and deposits.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Developed strategies for improving operational efficiency and customer service levels.
  • Recruited, hired and mentored new team members, working closely with human resources department.
  • Checked orders for quality and completeness.
  • Enforced company policies fairly while maintaining an open door policy for staff concerns.
  • Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.

Barista Shift Supervisor

starbucks
Mexico City
09.2021 - 11.2022
  • Received payments from customers and returned correct change when necessary.
  • Supported highest standards of conduct and service to support company reputation.
  • Established and adjusted ordering parameters to manage inventory.
  • Arranged merchandise and built eye-catching displays to increase sales.
  • Delegated work to staff, setting priorities and goals.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Provided support during peak hours by running drinks or helping out on the register.

Server

Food Dudes
07.2020 - 07.2021
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Checked food before serving it to customers.

Education

High School Diploma -

ILAC
Vancouver, BC
09-2021

Skills

  • Sales Development
  • Product Sales
  • Product Promotions
  • Positive and Professional
  • Merchandise Display
  • Sales Expertise
  • Beverage Preparation
  • Order Management
  • Safe Food Handling

Timeline

Sales Associate

ZARA
06.2023 - 12.2023

Barista Shift Supervisor

starbucks
09.2021 - 11.2022

Server

Food Dudes
07.2020 - 07.2021

High School Diploma -

ILAC

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