Consistently met daily quotas while working in varying temperature conditions.
Server
Escalantes
02.2023 - 04.2024
Returned to restaurant as closing server, consistently excelling in sales competitions.
Server
Escalantes
10.2020 - 03.2022
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
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University of Texas at San Antonio (UTSA)
San Antonio, TX
High School Diploma -
Houston Academy for International Studies (HAIS)
Houston, TX
06.2022
High School Diploma - undefined
KIPP: Connect HS
Houston, TX
06.2019
Skills
Customer service
Highly collaborative team member
Problem solving
Negotiations
Point of Sale System, Aloha
Be able to work in a fast-paced environment
Able to lead groups of people
Able to work in any environment
Willingness to learn
Attention to detail
Heavy lifting
LANGUAGES
Spanish and English, Verbal and Written
Awards
Advanced placement in Academics, Member of the Gulfton Youth Coalition, community service and leadership, Top Producer, sold over $7,300 in gift cards in a single month