Jorge Vaca
Industrial Engineer
San Jose Del Cabo,Baja California Sur
Summary
Detail-oriented and organized Residential Service Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property homeowners and maintenance staff to manage on-site activities. Focused on achieving quality goals and working closely with property owners and decision-makers for various needs.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Residential Services Manager
Four Seasons Resort Los Cabos at Costa Palmas
Los Cabos
03.2023 - Current
- Analyzed data on resident outcomes to identify trends and inform residential directives of targeted strategies for continuous improvement in service delivery.
- Facilitated effective communication between maintenance team members, property management, and tenants regarding ongoing projects or concerns.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
People & Culture Coordinator
Four Seasons Resort Los Cabos at Costa Palmas
Los Cabos
07.2019 - 03.2023
- Recruited to help in the preopening of the newest resort of the Four Seasons Brand, being the first face of the People & Culture Department, attending to all employee needs.
- Worked with HR Director to create and adapt HR policies and procedures; recruit employees and create an exceptional onboarding, benefits experience for internal guests.
- Manage all the purchases of the department, coordinate with the Security department the logistics for the transportation offer to our employees.
- Maintain all employee files and manage the employee database in Workday - Abrhil - OnTrack.
- (Acting Recruitment Coordinator from March to July 2020), (Acting Learning & Development Coordinator from July 2020 to January 2021).
- Facilitated open forums for employees to voice concerns or suggestions, promoting an open-door policy and transparent communication channels.
- Tracked and reported behavioral data to monitor social and emotional development of employees.
PROCESS AUDITOR
Inmobiliaria FH
04.2019 - 07.2019
- Seasonal job for the realization of inventories of construction materials, and the creation of operating manuals and standards for compliance audit.
- Maintained up-to-date knowledge on industry trends, incorporating new methodologies into existing audit practices as needed.
- Championed safety measures within the organization, consistently reviewing processes for potential hazards or risks to employees.
PROJECT COORDINATOR
Del Puerto, Refrigeración y Equipos
01.2019 - 04.2019
- Seasonal job for the coordination and supervision of daily projects that involve installations & maintenance of A/C equipment.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
INTERSHIP RESIDENT
Nissan VAMSA La Paz
- 06.2018
- In charge of the successful implementation of the Gate 4 Program applied
Education
Bachelor Of Industrial Engineering - Productivity And Manufacturing
INSTITUTO TECNOLOGICO DE LA PAZ
Skills
Communication
Teamwork
Creativity
Leadership
Engagement
English
Training facilitation
Property Management
Tenant relations
Property Inspections
Websites
Certification
SECRETARÍA DEL TRABAJO Y PREVISIÓN SOCIAL, NOM 017 STDS 2009, Dorconal Protective Equipment Election
Languages
English
Advanced (C1)
Timeline
Residential Services Manager
Four Seasons Resort Los Cabos at Costa Palmas
03.2023 - Current
People & Culture Coordinator
Four Seasons Resort Los Cabos at Costa Palmas
07.2019 - 03.2023
PROCESS AUDITOR
Inmobiliaria FH
04.2019 - 07.2019
PROJECT COORDINATOR
Del Puerto, Refrigeración y Equipos
01.2019 - 04.2019
INTERSHIP RESIDENT
Nissan VAMSA La Paz
- 06.2018
Bachelor Of Industrial Engineering - Productivity And Manufacturing
INSTITUTO TECNOLOGICO DE LA PAZ
SECRETARÍA DEL TRABAJO Y PREVISIÓN SOCIAL, NOM 017 STDS 2009, Dorconal Protective Equipment Election
SECRETARÍA DEL TRABAJO Y PREVISIÓN SOCIAL, NOM-026-STPS-2008, Health And Safety Colors And Signs, And Identification Of Risks From Fluids Conducted In Pipes.
THE JHONS HOPKINS UNIVERSITY, Covid-19 Contact Tracing
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