Jorge Abdiel Cazarez Gómez
Cicuito Mirador Del Sol # 134, Zapopan,Jalisco
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Business Operations Associate II
Arrow Electronics
2023.03 - Current
- Liaised with internal departments to provide status updates on accounts and projects.
- Developed and distributed reports to inform management and stakeholders.
- Detected errors and initiated or arranged for corrective action, following through with cognizant parties to verify resolution.
- Developed a training program for new hires and lead them to achieve a efficient performance in the shortest time.
Business Operations Associate
Arrow Electronics
2021.07 - 2023.04
- Liaised with internal departments to provide status updates on accounts and projects.
- Detected errors and initiated or arranged for corrective action, following through with cognizant parties to verify resolution.
- Developed and distributed reports to inform management and stakeholders.
- Monitored and tracked project execution of tasks.
Administrative Assistant Student Worker
Continental Automotive
2020.10 - 2021.03
- Executed record filing system to improve document organization and management.
- Translate all educational content from english to spanish and present information to security and nursing staff.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
Staff Manager
Tely Boutique
2018.09 - 2019.05
- Coached and mentored team members in company policies.
- Monitored staff activities to quickly identify and correct any costly, unsafe or inappropriate behaviors.
- Provided staff with support and training to achieve top client satisfaction.
- Cultivated positive, productive team environments, resolving conflicts quickly.
Customer Service Agent
Teleperformance
2016.12 - 2018.03
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks simultaneously.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Education
Bachelor of Science - Economics And Business Management
Universidad Autónoma De Guadalajara
Zapopan03.2020
Skills
- Customer Satisfaction
- Problem Resolution
- Balance Sheets
- Analysis Skills
- Database Updates
- Accounting Records
- Business Operations Organization
- Microsoft Excel
- Electronic Filing System
- Advanced Microsoft Office
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Business Operations Associate II
Arrow Electronics
2023.03 - Current
Business Operations Associate
Arrow Electronics
2021.07 - 2023.04
Administrative Assistant Student Worker
Continental Automotive
2020.10 - 2021.03
Staff Manager
Tely Boutique
2018.09 - 2019.05
Customer Service Agent
Teleperformance
2016.12 - 2018.03
Bachelor of Science - Economics And Business Management
Universidad Autónoma De Guadalajara