Jorge Andres Orduño Felix

-Spearheaded the creation of a new distribution center, leading the project from conception to completion, including site selection, facility design, and operation setup, resulting in a 34% increase in operational efficiency and 22% of the total revenue for the company in 2024.
- Developed and implemented logistics strategies that optimized the supply chain and improved service levels, leading to a 50% reduction in delivery times.
- Supervised a team of 16 logistics staff, fostering a collaborative team environment and enhancing employee performance through training and development initiatives.
- Established relationships with key vendors and managed negotiations to secure favorable contract terms and pricing, resulting in significant cost savings.
- Perform, create and analyzed key performance indicators (KPIs) to identify areas for operational improvement and enhance distribution processes.

- Directed all customer service operations for TE Mexico automotive sector, handling a team of 6 CSR. successfully overseeing the establishment of a new distribution center in Querétaro.
- Achieved a remarkable reduction of over 80% in past dues within one fiscal year, significantly improving the company's financial performance and customer satisfaction.
- Enhanced overall productivity and revenue through strategic management of past due accounts and reducing direct shipment processes to consolidated trucks to reduce costs significantly.
- Led a critical project in North Carolina for 6 months amid COVID-19, addressing bottlenecks in the distribution center operations. Collaboratively worked with four colleagues from Mexico to streamline processes and improve service delivery during the challenging period.

• Managed relationships with key suppliers, fostering long-term partnerships that benefited both parties involved.
• Collaborated with cross-functional teams to identify potential supply chain risks and develop contingency plans accordingly.
• Aided suppliers in raw material selection strategies to encourage superior supply chain outcomes.
• Set up ongoing supplier site evaluation parameters to maintain quality control standards over long-term relationships.