Summary
Overview
Work History
Education
Skills
Jorge Armando Maldonado Medina

Jorge Armando Maldonado Medina

Ing. Industrial Administrador
Nuevo Laredo

Summary

Bilingual Human Resources Administrator offering +20 years of progressive success in HR roles. Strong foundation of utilizing excellent communication and emotional intelligence to build strong teams and cultivate positive work cultures. Superior employee relations acumen and passion for recruiting, retaining and supporting high-quality talent to drive company growth. Accomplished Human Resources Administrator with +20 years of experience in benefits administration, employee relations and corporate policy development. Well-versed in creating reports, managing talent and driving recruitment of top-notch employees. Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

20
20
years of professional experience

Work History

HR, Quality and Security Coordinator.

AA Glafiro E Montemayor Y Cia SC
N. Laredo
2018.03 - Current
  • Prepared new hire letters, employee contracts, and corporate policies.
  • Answered employee inquiries regarding health benefits.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Supervised and provided day-to-day support to security staff, issuing guidance on management of security situations as they arose.
  • Oversaw hiring, staffing, and labor law compliance.
  • Initiated investigations into security breach events, analyzing findings to determine cause and develop preventive solutions.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Maintained access control database, monitoring visitor traffic and analyzing for potential irregularities or risks.
  • Negotiated HR-related vendor contracts to maintain agreements with necessary vendors to support HR operations.
  • Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Coordinated technical training and personal development classes for staff members.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Conducted regular inspections and audits of security systems, facilities and personnel to facilitate ongoing operational improvement.
  • Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Served as point of contact for safety and security matters, maintaining positive rapport with local law enforcement and community leaders.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
  • Engaged in risk analysis to develop standard operating procedures for potential emergencies and breaches of security.
  • Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
  • Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Provided observations, took measurements, and performed tests at various stages according to quality control plan.

HR and Quality Manager

Constructora Y Urbanizadora Muralla
Nuevo Laredo
2015.09 - 2018.01

· Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.

· Increased customer satisfaction through adherence to quality standards and customer requirements.

· Evaluated quality problems and performed assessments to identify and resolve issues.

· Provided observations, took measurements, and performed tests at various stages according to quality control plan.

· Followed quality standards and procedures to minimize errors and maximize customer satisfaction.

· Sorted product and provided expertise on non-conforming product requirements.

· Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.

· Improved quality processes for increased efficiency and effectiveness.

· Managed and archived quality documentation and participated in internal and external quality audits.

· Liaised with HR manager to organize and perform quality standard training for new and existing staff.

· Devised specifications for processes.

· Wrote and implemented new rework procedures to standardize processes and streamline workflow.

· Updated quality control standards, methods, and procedures to meet compliance requirements.

· Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

· Successfully managed budgets and allocated resources to maximize productivity and profitability.

· Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

· Defined clear targets and objectives and communicated to other team members.

· Identified and communicated customer needs to supply chain capacity and quality teams.

· Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

· Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

· Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.


  • Prepared new hire letters, employee contracts, and corporate policies.
  • Answered employee inquiries regarding health benefits.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Supervised and provided day-to-day support to security staff, issuing guidance on management of security situations as they arose.
  • Oversaw hiring, staffing, and labor law compliance.
  • Initiated investigations into security breach events, analyzing findings to determine cause and develop preventive solutions.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Maintained access control database, monitoring visitor traffic and analyzing for potential irregularities or risks.
  • Negotiated HR-related vendor contracts to maintain agreements with necessary vendors to support HR operations.
  • Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Coordinated technical training and personal development classes for staff members.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Conducted regular inspections and audits of security systems, facilities and personnel to facilitate ongoing operational improvement.
  • Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Served as point of contact for safety and security matters, maintaining positive rapport with local law enforcement and community leaders.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
  • Engaged in risk analysis to develop standard operating procedures for potential emergencies and breaches of security.
  • Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
  • Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Provided observations, took measurements, and performed tests at various stages according to quality control plan.

HR, Quality, Training and C-TPAT Secutiry Manager

Transportes Quintanilla SA De CV
Nuevo Laredo
2012.11 - 2015.09

· Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.

· Increased customer satisfaction through adherence to quality standards and customer requirements.

· Evaluated quality problems and performed assessments to identify and resolve issues.

· Provided observations, took measurements, and performed tests at various stages according to quality control plan.

· Followed quality standards and procedures to minimize errors and maximize customer satisfaction.

· Sorted product and provided expertise on non-conforming product requirements.

· Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.

· Improved quality processes for increased efficiency and effectiveness.

· Managed and archived quality documentation and participated in internal and external quality audits.

· Liaised with HR manager to organize and perform quality standard training for new and existing staff.

· Devised specifications for processes.

· Wrote and implemented new rework procedures to standardize processes and streamline workflow.

· Updated quality control standards, methods, and procedures to meet compliance requirements.

· Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

· Successfully managed budgets and allocated resources to maximize productivity and profitability.

· Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

· Defined clear targets and objectives and communicated to other team members.

· Identified and communicated customer needs to supply chain capacity and quality teams.

· Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

· Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

· Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.


  • Prepared new hire letters, employee contracts, and corporate policies.
  • Answered employee inquiries regarding health benefits.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Supervised and provided day-to-day support to security staff, issuing guidance on management of security situations as they arose.
  • Oversaw hiring, staffing, and labor law compliance.
  • Initiated investigations into security breach events, analyzing findings to determine cause and develop preventive solutions.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Maintained access control database, monitoring visitor traffic and analyzing for potential irregularities or risks.
  • Negotiated HR-related vendor contracts to maintain agreements with necessary vendors to support HR operations.
  • Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Coordinated technical training and personal development classes for staff members.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Conducted regular inspections and audits of security systems, facilities and personnel to facilitate ongoing operational improvement.
  • Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Served as point of contact for safety and security matters, maintaining positive rapport with local law enforcement and community leaders.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
  • Engaged in risk analysis to develop standard operating procedures for potential emergencies and breaches of security.
  • Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
  • Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Provided observations, took measurements, and performed tests at various stages according to quality control plan.

Education

Ing Industrial Administrador/IIA -

Facultad De Ciencias Quimicas/ UANL, Monterrey NL. Mx
1997.05 - 2002.08

Lider Auditor (Integral Gestion System) - ISO ISO 9001, 14001 Y 45001 (IGS)

Universidad Valle De México/UVM, CDMX
2023.04 - Current

Skills

Personnel file management

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Jorge Armando Maldonado MedinaIng. Industrial Administrador