Summary
Overview
Work History
Education
Skills
Timeline
Generic
JORGE MARBAN SOTELO

JORGE MARBAN SOTELO

Hala Building Al Jaddaf

Summary

Experienced in customer service and with an affinity to work with people from different backgrounds I aim to attain an engaging position in a company that allows me to evolve in a multicultural environment and that is well oriented with a focus in the human factor.

Overview

8
8
years of professional experience

Work History

Parcel delivery person

AMAZON COMPANY
08.2024 - 02.2025
  • Ensure packages are delivered on time
  • Deliver excellent customer service.
  • Safeguarded sensitive packages by following strict security protocols throughout transport process.
  • Developed strong relationships with clients by maintaining professional communication and addressing any concerns promptly.
  • Collaborated with team members to ensure smooth coordination of delivery schedules and inventory management.

Sales / Waiter

PICHIRILO BAR N GRILL
02.2023 - 12.2023

Serve customers in a fast paced restaurant.

  • Bring solutions to customers.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Achieve sales goals.
  • Maintain strong relationships with customers to ensure their return.
  • Maintain a positive, costumer first attitude to exceed weekly sales targets.
  • Collaborate and coordinate with a 3 person staff to ensure food delivery in a short time, ensuring they felt comfortable asking any questions.

Bartender

THE ITALIAN COFFEE COMPANY
06.2017 - 12.2017
  • Prepare drinks according to company's standards
  • Deliver excellent customer service
  • Build and maintain positive relationship with customers
  • Assess customer needs and preferences
  • Assist the staff kitchen with food preparation
  • Ensure all orders were taken promptly and delivered

Education

Associate of Arts - Music Performance

University La Salle Cuernavaca
Cuernavaca, Morelos
01.2025 - Current

High School Diploma -

CEDAI
Cuernavaca, Mor
01.2025 - 01.2025

Skills

  • Sales

  • Customer service

  • People person

  • Communication

  • Orgnization

  • Problem solving

Decision making aptitude

Timeline

Associate of Arts - Music Performance

University La Salle Cuernavaca
01.2025 - Current

High School Diploma -

CEDAI
01.2025 - 01.2025

Parcel delivery person

AMAZON COMPANY
08.2024 - 02.2025

Sales / Waiter

PICHIRILO BAR N GRILL
02.2023 - 12.2023

Bartender

THE ITALIAN COFFEE COMPANY
06.2017 - 12.2017
JORGE MARBAN SOTELO