Jorge Enrique Castro Castillo
Learning & Development Professional
Nuevo León,Nuevo León
Summary
Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Manager, Learning & Development
ProTrans International
11.2022 - 05.2024
- Increased employee engagement by creating customized training plans tailored to individual needs and goals.
- Collaborated with cross-functional teams to develop effective training materials and resources for various departments.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Partnered with HR colleagues to ensure that Learning and Development initiatives were aligned with overall talent management strategies.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Revamped outdated training manuals by incorporating interactive elements such as videos, quizzes, real-life scenarios to keep learners engaged throughout the process.
- Developed and maintained a centralized Learning Management System, providing employees with easy access to relevant training materials and resources.
- Established strong relationships with external vendors to provide specialized training services when required.
- Developed onboarding processes that streamlined new hire orientation and integration into company culture, reducing time-to-productivity rates.
- Assessed employee skill gaps and developed targeted training interventions to close those gaps, improving overall performance levels.
Instructional Designer & Trainer
ProTrans International
6 2017 - 11.2022
- Developed custom training programs tailored to diverse learner populations in various industries and sectors.
- Implemented successful instructional design projects from concept to completion within budget and time constraints.
- Contributed to development of comprehensive employee training courses.
- Ensured compliance with industry standards while creating e-learning modules.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Collaborated with subject matter experts to create accurate, relevant, and effective learning content.
- Designed and delivered web-based, self-directed learning materials.
- Evaluated existing course materials, identifying opportunities for enhancement or revision based on learner feedback.
- Managed multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.
Sr. Instructional Designer
Tecnológico de Monterrey
01.2017 - 06.2017
- Developed learning plans, course outlines, and storyboards.
- Managed conversion of instructor-led courses to technology-based learning assets.
- Created engaging learning activities and compelling course content that enhances retention and transfer.
Training Manager
Soluciones Integrales en Capacitación
03.2011 - 10.2016
- Collaborated with clients and subject matter experts in the analysis, design, development, and evaluation of creative learning solutions, including eLearning, and classroom-based training.
- Conducted weekly project meetings with clients to ensure project timelines, and expectations.
- Conducted project team meetings to track schedules, deadlines, resources, budgets, and progress.
- Hired, terminated, and evaluated team member performance.
- Led and coached a team of 2instructional designers, 6 graphic designers and 1 software developer.
Training Analyst
Grupo Financiero Banorte
06.2010 - 03.2011
- Standardized conceptual design with e-learning developers to create online modules.
- Analyzed and measured learning and development programs to ensure they met employee and organizational needs.
- Managed LMS platform.
- Utilization of classroom, one-on-one for group and individual training needs.
Instrucional Designer
Neoris
04.2008 - 06.2010
- Created job immersive scenario-based training using storyboards and facilitator guides.
- Managed LMS platform.
- Reviewed and edited the work of other instructional design contractors to ensure all courses adhere to standards in terms of both style and content.
Education
Instructional Design Certificate - Educational, Instructional, And Curriculum Supervision
Association For Talent Development (ATD)
09.2022 - 10.2022
Positive Psychology Fundamentals Certificate - Psychology
Universidad Tecmilenio
Monterrey, N.L 01.2018 - 01.2018
MBA - Business Administration And Management
Universidad Tecmilenio
Monterrey, N.L. 01.2015 - 05.2016
General Literature
Tecnológico De Monterrey
Monterrey, N.L. 08.2003 - 12.2009
Skills
Attention to Detail
Course design
Learning Outcomes Tracking
Public Speaking
Coaching and Mentoring
Cross-Functional Team Development
Teamwork and Collaboration
Project Management
Training Program Development
Orientation and Onboarding
Team member development
Product Development
Profile
Instructional Designer & Trainer, 10+ years of experience building training material for various stakeholders, both domestic and foreign.
Certification
Instructional Design Certificate
Timeline
Manager, Learning & Development
ProTrans International
11.2022 - 05.2024
Instructional Design Certificate - Educational, Instructional, And Curriculum Supervision
Association For Talent Development (ATD)
09.2022 - 10.2022
Instructional Design Certificate
10-2021
Positive Psychology Fundamentals Certificate - Psychology
Universidad Tecmilenio
01.2018 - 01.2018
Sr. Instructional Designer
Tecnológico de Monterrey
01.2017 - 06.2017
MBA - Business Administration And Management
Universidad Tecmilenio
01.2015 - 05.2016
Training Manager
Soluciones Integrales en Capacitación
03.2011 - 10.2016
Training Analyst
Grupo Financiero Banorte
06.2010 - 03.2011
Instrucional Designer
Neoris
04.2008 - 06.2010
General Literature
Tecnológico De Monterrey
08.2003 - 12.2009
Instructional Designer & Trainer
ProTrans International
6 2017 - 11.2022