Jorge Miguel Campos Pelcastre

• Projects: Participated in the integration of the Akamai CDN with the Telmex Cloud, through RESTful API. Automating and efficientizing the process of loading a website to the CDN.
• Enhanced project delivery, supporting teams with technical expertise.
• Collaborated with cross-functional teams for seamless project execution.
• Provided engineering insights to drive innovation in project designs.
• Analyzed project requirements, aligning solutions with client needs.
• Delivered presentations to communicate complex engineering concepts effectively.
• Developed solutions for technical challenges, improving client satisfaction.
• Increased project efficiency by advising on process optimization strategies.
• Conducted detailed assessments to ensure compliance with industry standards.

• Projects:

Telcel Automation System. Provisioning of cellular antennas with the Multi-VRF protocol in the UniNet cloud (deployment of end-to-end services), resulting in a reduction in the time (from 31 hours to 45 minutes) and fewer engineers involved (from 6 engineers to 1 engineer).The system will generate revenues of $186.4 millions in 3 years.

• Reduced manual intervention in network management tasks through the development of scripts and automated processes.
• Collaborated with cross-functional teams to design, implement, and maintain a robust network infrastructure

• Diagnosed network problems involving combination of hardware, software, power and communications issues.
• Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
• Analyzed root causes of recurring issues to develop long-term solutions that increased reliability across multiple networks.
• Developed custom scripts for automating routine tasks, increasing efficiency within the team.