Summary
Overview
Work History
Education
Skills
Software
Interests
hobbies
Timeline
Generic

Jorge Uriel Baez Acosta

Industrial Engineer Student
Culiacán

Summary

An industrial engineering student on my last semester of my degree with certificates on different areas of the industrial sector, lean six sigma yellow belt, having visited different industries for projects and understanding of the process of manufacture, part taker on an innovation congress, with experience managing people creation of schedules and supervision, customer service ensurer.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Head Waiter

Restaurant,bar
03.2022 - 09.2024
  • Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
  • Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
  • Trained staff members on use of POS system.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
  • Supervised server staff and simultaneously served personal section of tables.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Education

Bachelor of Science - Engineering

Instituto Tecnológico Nacional De México
Campus Culiacán
05.2001 -

Certificate - Integration And Teamork

Desarrollo Profesional SyS
05.2001 -

Certificate - PPAP Production Pieces Aproval Process

Desarrollo Profesional SyS
05.2001 -

Certificate - "Yellow Belt – Six Sigma"

Desarrollo Profesional SyS
05.2001 -

Certificate - Complete Microsoft Excel

Desarrollo Profesional SyS
05.2001 -

Skills

Operations management

Process improvement

Quality control

Production monitoring

Employee evaluation

Conflict resolution

Product management

Human resources management

Strategic planning

Software

Microsoft Excel

Autocad

Office parcel

Stargraphics

Minitab

Interests

Science

Technology

Psychology

Progress

hobbies

sports such as basketball and baseball and weightlifting.

recreational reading.

Timeline

Head Waiter

Restaurant,bar
03.2022 - 09.2024

Bachelor of Science - Engineering

Instituto Tecnológico Nacional De México
05.2001 -

Certificate - Integration And Teamork

Desarrollo Profesional SyS
05.2001 -

Certificate - PPAP Production Pieces Aproval Process

Desarrollo Profesional SyS
05.2001 -

Certificate - "Yellow Belt – Six Sigma"

Desarrollo Profesional SyS
05.2001 -

Certificate - Complete Microsoft Excel

Desarrollo Profesional SyS
05.2001 -

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Jorge Uriel Baez AcostaIndustrial Engineer Student