JOSÉ ALBERTO ROA HORTA
SOC Analyst
Tecámac
Summary
Cybersecurity professional with thorough understanding of threat landscapes and defensive measures. Recognized for ability to quickly identify security breaches and implement timely solutions. Highly collaborative, known for working effectively within teams and adapting to evolving security challenges, bringing strong analytical and problem-solving skills to table.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
1
1
Certification
1
1
Language
Work History
SOC Analyst L2
PWC
11.2021 - Current
- Company Overview: Working for Beckton Dickinson as SOC Latam Global TIER II
- Analysis , follow-ups and closure of escalated tickets from L1
- Email analysis (phishing, Spam, etc)
- Monitoring Tools such as, Sentinel, Service Now, Azure, Microsoft 365, Mandiant, Profpoint, Stealthwatch
- Ticket escalation to IR Team
- Report generating monthly
- Playbook following , analysis, modification and application
- Working for Beckton Dickinson as SOC Latam L2
Lead Team & SOC Analyst
MNEMO
04.2020 - 10.2021
- Monitoring ARBOR Tool to detect DDoS attacks; generating reports required by client
- Monitoring SPLUNK Tool to detect intrusions or modifications not allowed in the network devices
- Monitoring KIBANA Tool to visualize Global titles Blocked for SS7
- Analysis of users & passwords of each person internal or external
- Darktrace software, analysis of activities related from all areas inside the company
SOC Analyst
OPTIMITI NETWORK
02.2019 - 02.2020
- Monitoring ARBOR Tool to detect DDoS attacks; generating reports required by client
- Monitoring SPLUNK Tool to detect intrusions or modifications not allowed in the networks devices
- Monitoring KIBANA Tool to visualize Global titles Blocked for SS7
- Analysis of users & passwords of each person internal or external, reviewing privileges date and personnel data corresponding
NOC Engineer
SMARTNETT
07.2018 - 11.2018
- Network monitoring & support to clients
- Configuration & delivery of internet services
- Configuration of VoIP services
- Knowledge about Mikrotik, Ubiquity, Granstream devices
IT Analyst
Grupo IS
01.2018 - 06.2018
- Monitoring of applications and databases in production environments
- Request management for test environments
- Support and attention to problems in applications and databases
NOC Lead
KIO Networks
10.2015 - 11.2017
- Coordinate activities related to the operation of transportation services
- Monthly a report was sent to all our clients for the application of the service level agreement (SLA’s)
- Validation of the delivery of the new services to the NOC
- Supervise the correct implementation of procedures, best practices and policies
- Monitor the correct administration of incidents
- Monitor the correct supply of information to the problem management process
- Monitor the correct management of maintenance window requests as part of the change management process
- Properly manage the fault attention process
- Manage the relationship with the client through the service quality report
NOC Engineer
RedIT
02.2014 - 10.2015
- As an operations engineer, attention is given to reports and requests from clients
- Opening, Documentation, Monitoring and Closing of Incident Tickets and Changes to the Ticket System (Service Now)
- RFC2544 medium tests were performed if requested with site assistance in addition to hardware change if necessary
- Give attention to the faults detected in the Connectivity Network whether they are reported by external or internal clients
- Responsibility for timely feedback to internal and external clients on the status and outcome of the follow-up to the requests and incidents of the Connectivity Network
- Follow-up and timely documentation to the Operations log in which all the open tickets of all the operators must be which need a follow-up and represent key information for the connectivity network
- RFO reports were made and sent of each failure case to our clients
Education
Bachelor Degree -
Escuela Superior De Ingeniería Mecánica Y Eléctrica
07.2006 - 07.2013
Skills
Analytical mindset
Customer Service
Good communication skills
Log analysis
Endpoint security
Scripting languages
Social engineering
Security analysis
Malware analysis
Self motivation
Certification
Microsoft Certified, Azure Security Engineer Associate
Timeline
SOC Analyst L2
PWC
11.2021 - Current
Lead Team & SOC Analyst
MNEMO
04.2020 - 10.2021
SOC Analyst
OPTIMITI NETWORK
02.2019 - 02.2020
NOC Engineer
SMARTNETT
07.2018 - 11.2018
IT Analyst
Grupo IS
01.2018 - 06.2018
NOC Lead
KIO Networks
10.2015 - 11.2017
NOC Engineer
RedIT
02.2014 - 10.2015
Bachelor Degree -
Escuela Superior De Ingeniería Mecánica Y Eléctrica
07.2006 - 07.2013