José Ángel Sánchez Muñoz
Hermosillo
Summary
Dynamic professional with over 14 years of experience in administration, logistics, sales, and personnel management. Recognized for strong leadership, decision-making, and customer service skills, as well as the ability to develop strategies that improve operational efficiency and client satisfaction. Skilled in inventory management, supplier relations, and team supervision, with a proven record of driving growth and optimizing business processes.
Overview
23
23
years of professional experience
Work History
Administrative Manager
LunaMuebles
11.2012 - Current
- Oversee daily administrative and operational logistics for a leading regional furniture retailer.
- Supervise a team of 20+ employees, ensuring smooth coordination across sales, inventory, and warehouse operations.
- Manage supplier relationships and negotiate contracts, achieving cost savings of up to 15% annually.
- Implemented inventory control systems that reduced losses by 25% and improved stock accuracy.
- Prepare financial reports and develop commercial strategies to increase market competitiveness.
Deputy Manager
Banco Azteca
12.2011 - 09.2012
- Provided financial advisory services to clients on loans, insurance, and credit cards.
- Resolved customer complaints and ensured compliance with banking regulations.
- Achieved 110% of monthly sales targets for financial products.
- Developed personalized customer service strategies that increased client retention rates.
Sales Executive
Milenio Celular
10.2010 - 01.2011
- Advised customers on mobile devices and service plans, consistently exceeding sales quotas.
- Assisted with inventory management and day-to-day administrative tasks.
- Implemented in-store marketing campaigns, boosting accessory sales by 30%.
Administrative Supervisor
Ultramarinos Súper H
11.2002 - 10.2010
- Directed administrative and logistics operations for a large retail grocery store.
- Managed inventories and streamlined warehouse procedures to reduce operational errors.
- Trained and supervised staff, improving team productivity and customer satisfaction.
Education
Bachelor’s Degree - International Trade
Centro de Estudios del Estado de Sonora
Hermosillo, Sonora01.2011
Skills
- Leadership & Team Management
- Logistics & Supply Chain Optimization
- Customer Relationship Management (CRM)
- Conflict Resolution & Problem Solving
- Advanced Microsoft Office Suite (Word, Excel, PowerPoint)
- Financial Reporting & Strategic Planning
- Office administration
- Organization and multitasking
- Staff management
Languages
Spanish: Native
English: Intermediate (professional working proficiency)
Timeline
Administrative Manager
LunaMuebles
11.2012 - Current
Deputy Manager
Banco Azteca
12.2011 - 09.2012
Sales Executive
Milenio Celular
10.2010 - 01.2011
Administrative Supervisor
Ultramarinos Súper H
11.2002 - 10.2010
Bachelor’s Degree - International Trade
Centro de Estudios del Estado de Sonora
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