José Alfredo Crespo Rojas
Querétaro
Summary
Highly experienced medical interpreter with proven track record of delivering precise interpretations and translations between English and Spanish. In-depth understanding of cultural nuances to effectively bridge communication. Dedicated to accuracy and reliability.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Energetic Physical Education Instructor enthusiastic about helping trainees achieve physical fitness objectives and improve overall health and wellbeing.
Overview
12
12
years of professional experience
Work History
Medical Interpreter
Voyce Global Solutions
10.2022 - Current
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Followed ethical codes to protect confidentiality of patient medical information.
- Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
- Translated procedural information to facilitate understanding between doctors and patients.
Quality Assurance Analyst
Linguistica International
07.2020 - Current
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Mentored and coached team members on QA topics and strategies.
- Organized and maintained work environment to allow for maximum productivity.
- Fixed identified issues to improve workflows.
Data Entry Analyst
Linguistica International
07.2020 - Current
- Completed data entry tasks with accuracy and efficiency.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Developed and maintained databases to store customer information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Corrected data entry errors to prevent duplication or data degradation.
Interpreter
Language Line Solutions
03.2018 - 01.2020
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Gym Instructor
Hunter Industries
03.2015 - 08.2017
- Encouraged employees to set and achieve fitness goals to develop sense of accomplishment.
- Conveyed health and well-being concepts beyond physical fitness.
- Led exercises and physical activities to engage employees and develop physical skills.
- Assessed employee physical fitness levels and adjusted objectives according to successes.
- Educated on health and wellness education to help employees develop holistic understanding and incorporate in everyday life.
- Demonstrated proper form and technique to prevent injury.
- Promoted safe and inclusive environment for club clients and members.
Gym Instructor
Procter & Gamble
10.2012 - 01.2015
- Adapted classes to meet needs of participants with varying fitness levels.
- Educated participants on proper nutrition and healthy lifestyle habits.
- Utilized effective record-keeping system for tracking customer information.
- Counseled participants on nutrition to help reach fitness goals.
- Developed and implemented fitness assessment system to evaluate progress of participants.
- Created comprehensive fitness programs tailored to needs and goals of each individual.
- Promoted fitness classes to boost gym attendance.
- Assisted with marketing and promoting of classes and services.
Gym Trainer
Sport City Fitness Club
01.2012 - 10.2012
- Projected positive atmosphere, making gym welcoming and inviting.
- Motivated members to reach individual fitness goals with constructive feedback.
- Provided positive motivation for all gym patrons and assisted with heavyweights and stretching.
- Trained in health, strength and recovery techniques.
- Demonstrated usage of equipment and machines to safely execute exercise program without injury.
Education
GED -
Mar Vista High School
Imperial Beach, CACertificate - Teacher's Knowledge Test
University of Cambridge
Querétaro, Qro. 08.2010
Skills
- Medical Testing
- Concept Interpretation
- Call Management
- Active Listening
- Call Monitoring
- Database Data Entry
- Error Identification
- Health Education
- Time Management
- Interpretation and Translation Services
- Calm and Professional Under Pressure
- Understanding Customer Needs
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Medical Interpreter
Voyce Global Solutions
10.2022 - Current
Quality Assurance Analyst
Linguistica International
07.2020 - Current
Data Entry Analyst
Linguistica International
07.2020 - Current
Interpreter
Language Line Solutions
03.2018 - 01.2020
Gym Instructor
Hunter Industries
03.2015 - 08.2017
Gym Instructor
Procter & Gamble
10.2012 - 01.2015
Gym Trainer
Sport City Fitness Club
01.2012 - 10.2012
GED -
Mar Vista High School
Certificate - Teacher's Knowledge Test
University of Cambridge
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