Develop my experience in electronics and knowledge to improve the efficient of an area in a company and open for new ideas.
Experienced with product design, development, and optimization. Utilizes collaborative approaches to enhance product functionality and user experience. Track record of leveraging problem-solving skills to deliver high-quality engineering solutions.
Overview
2024
2024
years of professional experience
Work History
Sr. Product engineer
Panasonic (PASMEX)
Reynosa, Tamps
01.2022 - 01.2024
Create plans of new products and support new product engineering, PFMEA Reports and review of DFMEA, ESD reports, help PQC (Diagnose Tech’s) to analyze, Validation of the process, Coordinate NTF’s analysis, Coordinate techs and engineers on customers rejects, coordinate inventory reduction in the area, coordinate the analysis of OQA area rejects in a timing of 24 hours or less, 5’s in all the PQC areas and office, share the result on meetings to our team and customers, PPM’s report of the area, supervise the workflow of our engineers in the areas, different meetings with production regarding the workflow of the lines, support quality team on product failures, support test engineers on equipment regarding product spec of our units, software validations, review test program and help new developments
Call center supervisor
CONTEC (EDEMSA)
H. Matamoros, Tamps
01.2016 - 01.2020
Customer Focus, Customer Service, Verbal Communication, Process Improvement, problem solving, teamwork, people management, Emphasizing Excellence. Improving effectiveness of assigned team and overall customer support. Create and execute team vision and direction that support company goals. Report preparation and presentation; data analysis skills. Work across teams to identify solutions that balance priorities, delivery expectations, risks, and concerns. Establish and maintain trusted working relationships with customers and other personnel. Problem solving, flexibility, customer service orientation, and creativity. Quickly assimilate the substantive issues in an analytical situation to distill facts relevant to the decision at hand. Exercise sound judgment based on a logical decision-making framework and valid arguments resulting in appropriate action. Stay up to date on current best practices in Process analysis, Applications, and Case Management processes and technologies. Order and generate PO’s for parts that the customers require. Work with the software develop team to create a new database.
SQE (Supplier Quality Engineer)
HUTCHINSON FMS
Reynosa, Tamps
01.2014 - 01.2016
Check the quality of our suppliers. Update and make new quality process in the system. Conference with our supplier to resolve quality issues on the products. Manage PPAP’s from suppliers. Manage 2 Quality techs, incoming and quarantine area. Work with quality engineers to resolve issues on the production line. Resolve issues thru 8D’s and 5 why’s and DMAIC 6 format. Evaluate and find new suppliers for the company. Dimensional and geometrical gages certifications. Charge suppliers for defective material (SCRAP). Connect to our customer portals to inform them of our performance and the advance of the issues.
Warranty analyst
Invensys Robertshaw (Contromal)
H. Matamoros, Tamps
01.2009 - 01.2014
Generate Supplier corrective actions and follow up through the system. Transfer warranty area from USA to Matamoros, Mex. Explain the process to our quality team of the warranty process. Develop work instructions to the area based on the transfer of the new lines. Teach the diagnostics techs how to use the equipment and analyze the product. Work with the engineer team to evaluate products. Development of suppliers, manage SCRAP area. Charges to suppliers due to quality issues recovering charges for the company. Analyze the plant rejects and demonstrate the root cause, verify the quality of our products on the line and process, communicate and make reports about the problem findings of the product failures. Design test fixtures for some products in the warranty area. Visit our customers to review our product quality (every once a month), work with our field tech to resolve product issues.
Current Product Engineer (CPE)
DELPHI MRTC
H. Matamoros, Tamps
2004 - 01.2008
Repair and maintenance of the equipment for test and assembly, evaluate the quality of the product and process, work with the quality team to teach them the process of the product, analyze the plant rejects and demonstrate the route cause, conference with supplier about the problems of the product’s, resolve problems with the customer in different parts of the country (USA, China and Germany), make new ideas for the product, work with the design group to test new radios and improve them for Volvo, Ford, Chrysler, and Volkswagen, evaluate components for our products thru different test, EMI and EMF evaluations, fill up PAPP forms, 8 D’s, PPM’s, coordinate 2 technicians in the area, work on others partners plants to evaluate product and process of the productions lines, resolve problems on the productions line about quality, resolve process issues on the production line, transfer lines to our new facility, make new process sheet instructions, work on the times of the process to improve the work, instructions sheet to analyze the warranty products, teach our new techs how to analyze, investigate and generate reports of the results, design new fixtures to test the product, work with different suppliers to improve the product.
Education
Bachelor of Science - Electronic Engineer
CETH
H. Matamoros, Tamps
01-2010
Skills
Product development expertise
Supplier management
Engineering documentation
Lean manufacturing principles
Six sigma methodologies
CAD software proficiency
New product support
Failure analysis
Technical leadership
Customer requirements analysis
Interests
Play the guitar, practice sports, camp, read, and hear music
Languages
English
Advanced (C1)
Timeline
Sr. Product engineer
Panasonic (PASMEX)
01.2022 - 01.2024
Call center supervisor
CONTEC (EDEMSA)
01.2016 - 01.2020
SQE (Supplier Quality Engineer)
HUTCHINSON FMS
01.2014 - 01.2016
Warranty analyst
Invensys Robertshaw (Contromal)
01.2009 - 01.2014
Current Product Engineer (CPE)
DELPHI MRTC
2004 - 01.2008
Bachelor of Science - Electronic Engineer
CETH
Professional memberships
Technician in VCR, PLC diploma, degree in technician and engineer in electronics, core tools.
Sr. Product Development Engineer at Samvardhana Motherson International LimitedSr. Product Development Engineer at Samvardhana Motherson International Limited