Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

José Daniel Alcázar Salazar

Zacatelco,TLA

Summary

I have a background in Applied Mathematics and a Computer Science degree, with intermediate-high English proficiency, outstanding communication skills, and solid experience in customer service and sales. I have programming skills (Python and C), as well as Microsoft Office proficiency. I have strong teaching skills that allow me to explain technical concepts clearly and effectively, ideal for environments where problem-solving and customer empathy are key. My background combines logical thinking, technological skills, and a customer focus, allowing me to offer fast, efficient solutions with an excellent service attitude.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Materiales Santa María
01.2019 - 04.2025
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Consultant

Faculty Of Engineering, BUAP
08.2016 - 12.2019

Correction and development of teaching materials.

Review of preparatory exams.
Diagnosis of problems or aspects that could be improved.
Definition of possible solutions and improvements.

Education

Associate of Applied Science - Applied Mathematics

Benemérita Universidad Autónoma De Puebla
Puebla City, Puebla, Mexico

Bachelor of Science - Informatics

Cbtis 241
Oriental, Puebla, Mexico
06-2010

Skills

  • Computer skills
  • Microsoft Excel
  • Data entry
  • Microsoft Word
  • Python programming
  • Computer programming
  • Office management
  • Customer service
  • Problem-solving
  • Customer and client relations
  • Computer proficiency
  • Data organization

Languages

English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)

Timeline

Administrative Assistant

Materiales Santa María
01.2019 - 04.2025

Consultant

Faculty Of Engineering, BUAP
08.2016 - 12.2019

Associate of Applied Science - Applied Mathematics

Benemérita Universidad Autónoma De Puebla

Bachelor of Science - Informatics

Cbtis 241
José Daniel Alcázar Salazar