Jose Alvarado
Sacramento,CA
Summary
Offering strong foundation in leadership and teamwork, coupled with genuine eagerness to learn and grow in dynamic setting. Brings adaptable approach to managing operational processes and problem-solving in high-paced environments. Ready to use and develop organizational and communication skills in an on the road role.
Overview
2
2
years of professional experience
Work History
Shift Leader
La Michoacana Ice Cream Parlor
05.2023 - Current
- Supervised daily operations to ensure efficient service and product quality.
- Trained and mentored team members on customer service techniques and operational protocols.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Identified opportunities for process improvements, contributing to enhanced transaction speed.
Education
Hiram W Johnson High School
Associate of Science - Accounting And Finance
Sacramento City College
07-2027
CDL Certificate - CDL License
Easy Affordable Truck Academy
05-2025
Skills
- Strong work ethic
- Dependable and reliable
- Attention to detail
- Class A commercial Driver's license
- Decision-making
- Safe driving
- Self-motivation and discipline
- Time management skills
- Patience and empathy
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
<Enter your own>
Hobbies and Interests
- Playing Sports
- Auto Repair/Restoration
- I like working with my hands and fixing things.
- Personal Development and Self-Improvement
- Gym Workouts
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Leader
La Michoacana Ice Cream Parlor
05.2023 - Current
Hiram W Johnson High School
Associate of Science - Accounting And Finance
Sacramento City College
CDL Certificate - CDL License
Easy Affordable Truck Academy
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