With exceptional leadership and strong organization skills honed at Villas Del Palmar Vallarta, I consistently exceeded guest expectations, ensuring impeccable cleanliness and seamless event execution. My proactive approach in mentoring and team management has fostered professional growth, significantly enhancing service delivery and operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Chief Steward
Villas Del Palmar Vallarta
07.2022 - Current
Contributed to the establishment''s positive reputation by consistently exceeding guest expectations for service delivery.
Participated in regular management meetings, providing valuable insights and recommendations that positively impacted overall operations.
Maintained impeccable cleanliness and sanitation standards, adhering to local health regulations and guidelines.
Ensured seamless event execution by coordinating with various departments for logistics, staffing, and other event requirements.
Chief Steward
Pueblo Bonito Sunset Beach Golf & Spa Resort
06.2016 - 12.2021
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Participated in regular management meetings, providing valuable insights and recommendations that positively impacted overall operations.
Maintained impeccable cleanliness and sanitation standards, adhering to local health regulations and guidelines.
Developed strong relationships with suppliers for timely deliveries, negotiating favorable terms, and securing high-quality products.
Mentored junior stewards through ongoing coaching sessions, fostering professional growth within the team members.
Facilitated smooth operations during large events by effectively delegating tasks and monitoring team progress throughout the function''s duration.
Achieved consistency in service excellence through regular reviews of staff performance and provision of constructive feedback.
Demonstrated sound financial acumen by accurately forecasting budgetary needs and strategically allocating resources.
Managed a diverse team of stewards, promoting effective communication and teamwork among staff members.
Chief Steward
Club Arabe Hondureno
07.2016 - 12.2016
Maintained impeccable cleanliness and sanitation standards, adhering to local health regulations and guidelines.
Ensured seamless event execution by coordinating with various departments for logistics, staffing, and other event requirements.
Mentored junior stewards through ongoing coaching sessions, fostering professional growth within the team members.
Achieved consistency in service excellence through regular reviews of staff performance and provision of constructive feedback.
Managed a diverse team of stewards, promoting effective communication and teamwork among staff members.
Collaborated closely with executive chefs to develop menus that catered to guests'' preferences while adhering to budgetary constraints.
Enhanced guest experience by implementing effective standard operating procedures and maintaining quality services.
Streamlined inventory management with regular audits, ensuring proper stock levels and reduced wastage.
Chief Steward
Hotel Hotsson Leon
08.2012 - 04.2016
Contributed to the establishment''s positive reputation by consistently exceeding guest expectations for service delivery.
Mentored junior stewards through ongoing coaching sessions, fostering professional growth within the team members.
Achieved consistency in service excellence through regular reviews of staff performance and provision of constructive feedback.
Managed a diverse team of stewards, promoting effective communication and teamwork among staff members.
Collaborated closely with executive chefs to develop menus that catered to guests'' preferences while adhering to budgetary constraints.
Enhanced guest experience by implementing effective standard operating procedures and maintaining quality services.
Streamlined inventory management with regular audits, ensuring proper stock levels and reduced wastage.
Implemented cost-saving measures in purchasing processes, reducing overall expenses without compromising on quality or service standards.
Optimized work schedules to ensure adequate staffing during peak periods while minimizing labor costs.
Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Chief Steward
Hotel Fiesta Americana Leon
08.2010 - 06.2012
Contributed to the establishment''s positive reputation by consistently exceeding guest expectations for service delivery.
Participated in regular management meetings, providing valuable insights and recommendations that positively impacted overall operations.
Maintained impeccable cleanliness and sanitation standards, adhering to local health regulations and guidelines.
Ensured seamless event execution by coordinating with various departments for logistics, staffing, and other event requirements.
Developed strong relationships with suppliers for timely deliveries, negotiating favorable terms, and securing high-quality products.
Chief Steward
Hotel Camino Real Guadalajara
10.2008 - 06.2010
Achieved consistency in service excellence through regular reviews of staff performance and provision of constructive feedback.
Facilitated smooth operations during large events by effectively delegating tasks and monitoring team progress throughout the function''s duration.
Mentored junior stewards through ongoing coaching sessions, fostering professional growth within the team members.
Education
Licenciado En Hoteleria
Seneval
CDMX
Tecnico - Turismo Y Hoteleria
Escuela Internacional De Turismo
Amores 314 CDMX
06-1988
Skills
Exceptional leadership
Strong organization
Food safety
Team management
Certification
Health and Sanitation Certification – ServSafe or Similar Bodies.
First Aid, CPR, and AED Certification - American Red Cross.