Jose A. Valdez
McAllen
Summary
Versatile Mechatronic Engineer with expertise in technical problem-solving, customer service, and process optimization. Proven ability to excel in both technical and customer-facing roles, with experience in inventory management, sales, and team leadership. Skilled in CAD design, SAP, and technical repairs, as well as cash handling, customer engagement, and sales growth. With a strong work ethic and adaptability to diverse work environments, I am seeking opportunities to contribute to innovative projects or deliver exceptional customer experiences
Overview
6
6
years of professional experience
1
1
Certification
Work History
Maintenance Technician
International Machine Proyect (Space x)
Brownsbille
11.2024 - 04.2025
- Precision drilling and maintenance of critical ducts for the cryogenic cooling system (water and nitrogen) of rocket engines.
- Inspection and quality assurance of primary and secondary cooling system conduits.
- Collaboration with the engineering team in pressure and flow testing to optimize system performance.
- Technical documentation of specifications and tolerances in drilling and maintenance processes.
- Ensuring the structural integrity of ducts exposed to extreme temperatures.
Customer Service Associate
Circle K
Donna
03.2024 - 11.2024
- Supervise and execute cash register operations, including daily opening and closing procedures, to ensure accurate cash handling and transaction processing.
- Provide exceptional customer service in a high-traffic, 24-hour convenience store environment, resolving inquiries, and ensuring a positive shopping experience
- Support store operations by maintaining a clean and organized environment, while providing financial reporting and reconciliation services to management.
- Maximize sales potential by optimizing product availability, and implementing effective upselling strategies.
- Implement a system for continuous inventory monitoring and replenishment to maintain adequate stock levels, and prevent shortages.
Warehouse Manager
Würth
General Escobedo
04.2023 - 02.2024
- Optimized warehouse operations, improving order assembly efficiency by 25% and increasing delivery speed by 50%
- Managed inventory for over 300,000 parts, achieving 97% accuracy through cycle counting
- Supervised a team of 7 employees, enhancing performance by 10% through training and process improvements
- Implemented strategies that increased international sales by 12%
Industrial Washing Machine Technician
Lavadoras Industriales
San Nicolás de los Garza
09.2022 - 02.2023
- Performed maintenance and repairs on industrial machinery, ensuring optimal performance and minimal downtime
Systems Supervisor
Carpintería Ebanista
Nuevo León
03.2020 - 05.2021
- Designed custom products using AutoCAD and SolidWorks, operating laser cutting machines for precision work
- Managed customer service and cash register operations, ensuring a seamless customer experience
Quality Technical Manager
CeX
San Nicolás de los Garza
11.2018 - 05.2019
- Evaluated and repaired electronic equipment, including computers, cell phones, and consoles
- Trained and evaluated staff, improving team efficiency and customer satisfaction
Education
Bachelor of Engineering - Mechatronics
ESIAPI University
03.2024
Skills
- SAP (Intermediate)
- CAD Design (AutoCAD, SolidWorks)
- Software: MATLAB, DEV C
- Customer engagement
- Conflict resolution
- Process Optimization
- Sales & Inventory Management
- Team Leadership
- Tools: Laser cutting machines, industrial machinery, electronic repair tools
- Forklift Operation (Electric & Industrial)
- Adaptability
- Precision cryogenic engineering
- High-pressure duct quality control
- Applied thermodynamics in extreme environments
- Technical teamwork in aerospace R&D
Certification
Forklift Operation (Electric & Industrial)
Accomplishments
- Improved warehouse efficiency by 25%, leading to faster order processing and delivery.
- Increased international sales by 12% through strategic improvements at Würth.
- Successfully diagnosed and repaired industrial machinery, reducing downtime and improving performance.
Languages
Spanish
First Language
English
Intermediate (B1)
B1
Timeline
Maintenance Technician
International Machine Proyect (Space x)
11.2024 - 04.2025
Customer Service Associate
Circle K
03.2024 - 11.2024
Warehouse Manager
Würth
04.2023 - 02.2024
Industrial Washing Machine Technician
Lavadoras Industriales
09.2022 - 02.2023
Systems Supervisor
Carpintería Ebanista
03.2020 - 05.2021
Quality Technical Manager
CeX
11.2018 - 05.2019
Bachelor of Engineering - Mechatronics
ESIAPI University
Similar Profiles
Joseph YoungJoseph Young
Launch Development Machinist and tooling at Space XLaunch Development Machinist and tooling at Space X
Miguel VegaMiguel Vega
Materials Technician at Space XMaterials Technician at Space X
Noah SalazarNoah Salazar
Engineering Technician at Space XEngineering Technician at Space X