Jose Maldonado
Eagle Pass, Tx.
Summary
Accomplished Manager of Supplies at Distribuidora Liverpool S.A. De C.V., adept in inventory management and fostering supplier relations, significantly reducing procurement costs. Excelled in customer service and team collaboration, ensuring high satisfaction and operational efficiency. Leveraged attention to detail and problem-solving skills to streamline processes, achieving notable cost reductions and quality improvements.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Walmart
06.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Kept clients informed about upcoming sales and events, maximizing their opportunities to purchase desired items at discounted prices.
- Built strong relationships with store managers and associates to secure exclusive deals and early access to new collections for clients.
- Implemented feedback system to gather insights from clients, continuously improving personal shopping service offered.
Manager of Supplies
Distribuidora Liverpool S.A. De C.V.
01.2023 - 05.2024
- Improved supplier relations by fostering open communication channels and conducting regular performance evaluations.
- Conducted regular audits of inventory levels, mitigating stock discrepancies and preventing stockouts.
- Reduced procurement costs through effective negotiations with suppliers and bulk purchasing.
- Facilitated smooth onboarding of new suppliers by developing clear guidelines and expectations for partnership agreements.
- Mentored junior team members in best practices for supply chain management, fostering a culture of growth and development within the department.
- Implemented quality control measures to reduce defects in received materials, ensuring consistent product quality.
- Achieved significant cost reductions by identifying opportunities for consolidation, optimization, or elimination of redundant processes within the supplies department.
- Developed and implemented efficient systems for materials tracking, resulting in reduced lead times and increased order accuracy.
- Coordinated with other departments to forecast demand accurately, minimizing surplus inventory and reducing carrying costs.
- Enhanced overall operational efficiency by continually reviewing workflows, procedures, policies, making necessary improvements or adjustments as needed.
- Managed and maintained accountability for equipment valued at more than $100.
- Purchased, organized, and distributed supplies for maintenance activities and personnel use.
- Managed accurate files and implemented new organizational systems to improve traceability.
- Analyzed inventory to determine serviceable, unserviceable and salvageable materials and compared items against back stock records to distribute to designated locations.
- Evaluated back stock and returned extra, sealed and salvageable goods to designated locations.
- Coached, managed, tasked and assessed employees on company practices and processes.
Education
No Degree - Mechanical Engineering
TEC NM
Monclova, Coahuila, Mexico09-2022
Automotive Technician - Automotive Technology
CECyTE Coahuila Norte
Monclova, Coahuila, Mexico06-2022
Skills
- Customer Service
- Attention to Detail
- Planning and Organization
- Decision-Making
- Relationship Building
- Heavy Lifting
- Documentation And Reporting
- Accurate money handling
- Physical Stamina
- Advertising and marketing
- Delivery Management
- Car maintenance
- Teamwork and Collaboration
- Problem-Solving
- Excellent Communication
- Stock management
- Team Collaboration
- Professionalism
Car Maintenance
I have a Technician degree on internal combustion engines. This also includes, electrical, suspension, a/c, engine cooling, safety, braking, transmission, deferential, drive train systems, and regular as well a preventative maintenances.
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Personal Shopper
Walmart
06.2024 - Current
Manager of Supplies
Distribuidora Liverpool S.A. De C.V.
01.2023 - 05.2024
No Degree - Mechanical Engineering
TEC NM
Automotive Technician - Automotive Technology
CECyTE Coahuila Norte
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