JOSE OLIVO TRUJILLO
Morelia
Summary
Proven ability to build rapport with clients and maintain professional relationships with staff and colleagues. I love interacting with people on a daily basis. Reliable worker with excellent communication, time management, and computer skills. A driven and detail oriented individual with a desire to use analytical and problem solving skills to meet goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Interpreter
Amn Healthcare
01.2023 - Current
- Interpreted between English and Spanish for medical staff to facilitate communication with patients in a timely manner
- Worked independently as well as collaboratively within teams including other interpreters, nurses, physicians
- Applied specialized knowledge of medical terminology and phraseology in order to accurately interpret complex conversations
Sales Executive
Grupo Posadas
11.2018 - 10.2022
- Built strong relationships with customers through active listening and effective communication
- Handled difficult customer situations with professionalism and composure while maintaining a positive attitude
- Developed comprehensive knowledge of company products, services, policies and procedures in order to assist customers efficiently
Customer Service Representative
La Segunda Bakery
01.2017 - 11.2018
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Provided efficient and courteous service to customers at all times
Sales Representative
Kia Motors
01.2016 - 11.2016
- Demonstrated excellent customer service skills when dealing with client inquiries
- Communicated product features, advantages, and benefits to customers
- Developed and maintained relationships with customers to ensure repeat business
- Utilized persuasive communication techniques to close deals quickly and efficiently
- Worked with management teams to develop annual sales plans, goals, and targets
- Negotiated contracts and prices with clients to exceed sales goals
Education
College - Science of Communication
Ucla
Morelia Michoacan High School Diploma - undefined
Guilford High School
Rockford, IL06.2010
Skills
- Effective Bilingual Communication
- Simultaneous Interpretation
- Medical Terminology Proficiency
- Stress Management
- Attention to Detail
- Critical Thinking
- Computer Literacy
- Emotional Intelligence
- Customer Service
LANGUAGES
Spanish - Native
English - Fluent
Certification
Sales Course at Grant Caardone University's
Timeline
Medical Interpreter
Amn Healthcare
01.2023 - Current
Sales Executive
Grupo Posadas
11.2018 - 10.2022
Customer Service Representative
La Segunda Bakery
01.2017 - 11.2018
Sales Representative
Kia Motors
01.2016 - 11.2016
High School Diploma - undefined
Guilford High School
College - Science of Communication
Ucla
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