Jose Antonio Aguirre Dorantes
San Jose Iturbide,GUA
Summary
Focused professional with proven ability to assess patient condition, develop and implement treatment plans, and evaluate outcomes. Expert in developing clinical protocols and protocols to ensure patient safety. Highly organized, detail-oriented, and works independently or as part of team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Physical Therapist
My Own Clinic
02.2021 - 10.2023
- Managed high-volume caseload and organized daily schedules of assistants and patients.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Conducted clinical assessment and evaluation to determine patient needs.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
Bilingual Customer Service Representative
Teleperformance
07.2021 - 01.2022
- Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provided language translation services for customer service inquiries.
- Responded to customer calls and emails to answer questions about products and services.
Education
Bachelor of Science - Physical Therapy
UPSRJ
Santa Rosa Jauregui, Querétaro, Mexico12.2018
Skills
- Home Health Care Expertise
- Pediatrics Knowledge
- Trained in Diagnostics and Prognostics
- Treatment Planning
Languages
English
Advanced (C1)
Timeline
Bilingual Customer Service Representative
Teleperformance
07.2021 - 01.2022
Physical Therapist
My Own Clinic
02.2021 - 10.2023
Bachelor of Science - Physical Therapy
UPSRJ
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