Jose Antonio Juarez Barron

Call Center

Monterrey, Nuevo Leon

Summary

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Overview

years of professional experience

Work History

Supervisor

Teleperformance

08.2003 - 08.2024

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Education

Certificate Of Technical Studies - Horticulture

College Horticulture

Dallas, Texas

05.1997

High School Diploma - Student

Sunset High School