Jose Antonio Martínez Amador
Monclova
Summary
Outgoing Quality Manager with 20 years of experience in Metal-Mechanic Automotive Industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Supplier Quality Manager
Navistar
06.2020 - Current
- Responsible for Mexico´s Proactive team (11 team members) based in MX Engineering Offices (CIDEP).
- Responsible of all supplier deck from South USA, Mexico, & Latin America working on APQPs, PPAPs, New Product Launch, Deviations & SREAs submission into the system.
- SQRs, VDA audits & Supplier visits.
- CIBM and Compliance participation presenting Problem Description, Interim Containment Actions, Root Cause Analysis and Permanent Corrective Actions of the quality issues worked with suppliers.
- Provide hard data, suspect population, root cause and corrective actions to the Compliance committee for the team to make the best decision in having a recall or fix as fail depending on the severity of the issue.
- SQ participation for LT, MX Export & HV/HX EWC platforms.
- Determined quality department standards, practices, and procedures.
- Established and tracked quality department goals and objectives.
- Monitored staff organization and suggested improvements to daily functionality.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Supplier Quality Engineer
Navistar
09.2019 - 06.2020
- Maintained amiable relationships with suppliers through difficult quality control issues, supporting healthy business interactions.
- Analyzed issues with supplier contributions to detect defect trends, reporting findings to appropriate personnel.
- Conducted supplier audits to detect pre-production weaknesses in supply chain and human resource assets.
- Set up ongoing supplier site evaluation parameters to maintain quality control standards over long-term relationships.
- Resolved supplier quality control issues through collaboration with third-party leadership.
- Drafted instructional documentation for distribution to suppliers to establish standardized performance and quality thresholds.
- Traveled to assigned supplier facilities to verify supplier staff qualifications via multiple modes of inspection and investigation.
- Led root cause analyses to identify and address problems in industrial production.
Operations Project Manager
Maxion Inmagusa
08.2018 - 06.2019
- Met project deadlines without sacrificing build quality or workplace safety.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Monitored project progress, identified risks and took corrective action as needed.
- Analyzed project performance data to identify areas of improvement.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on project progress and technical problems.
Customer Service Manager
Maxion Inmagusa
10.2015 - 08.2018
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Followed through with client requests to resolve problems.
- Kept accurate records to document customer service actions and discussions.
- Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
- Researched and corrected customer concerns to promote company loyalty.
- Generated customer satisfaction surveys to analyze results into action plans.
Process Control Manager
Maxion Inmagusa
06.2014 - 10.2015
- Prepared and maintained regular system assessment and evaluation documents, informing CSO of discovered faults or discrepancies in operations.
- Reviewed existing Customer´s technical specifications to identify and eliminate potential security flaws and weaknesses.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Line Balancing.
- Time & Movements.
- Plant Capacity.
- Ergonomic studies.
- Headcount revision.
- Personnel balancing according to time & movements.
- Product cost according to flow diagram.
- Log book system, assure the correct and on time information for production reports.
- Plant/equipment efficiency.
- SPC for customer´s key characteristics.
- Plant improvements (cost savings).
- Consumables/tooling improvement, search for new and better suppliers considering quality & cost.
- Prepare process documentation for internal/external audits ISOTS-16949 & ISO-14001.
Education
Superior Degree - Mechanic & Productive Field
Universidad Tecnologica Del Norte De Coahuila
Piedras Negras, Coahuila08.2002
Skills
- Process Improvement Initiatives
- Audit Planning
- Quality Production
- Staff Management
- Statistical Analysis
- Manufacturing Principles
- Defect Identification
- Corrective Actions
- SQM Reporting
- Technical Feasibility Assessment
- Quality Reviewing
- Audit Rating
- Quality Inspections
- Quality Improvement Strategy
- Supplier Quality Management
- External Audits
- Quality Standard Management
- Team Management
- Analyze Test Results
- Supplier Qualifications
- Knowledge of Auditing Systems
- Resolve Defects
- KPI Tracking
- Quality Assurance
- Train Staff
- Field Sampling
Time with family
Spend time with my family, exercise, go out for a walk, listen to music, read articles of personal interest, travel around with my family, ENJOY LIFE!
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Supplier Quality Manager
Navistar
06.2020 - Current
Supplier Quality Engineer
Navistar
09.2019 - 06.2020
Operations Project Manager
Maxion Inmagusa
08.2018 - 06.2019
Customer Service Manager
Maxion Inmagusa
10.2015 - 08.2018
Process Control Manager
Maxion Inmagusa
06.2014 - 10.2015
Superior Degree - Mechanic & Productive Field
Universidad Tecnologica Del Norte De Coahuila
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