Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Affiliations
Languages
Timeline
Generic

JOSE ARTURO UGALDE ELIAS

melaque

Summary

With more than ten years of experience in the Private Health sector in Mexico, with leadership positions at the head of high specialty hospital institutions.

Encouraging director and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

Regional Director

Chistus Muguerza
02.2020 - Current
  • Certified Hospitals, located in the city of Puebla, Puebla, being hospitals of great tradition in the city. With the responsibility of the direction of the two hospital units, some activities that stand out are: The planning and implementation of commercial strategies, the planning of the financial strategy, the administration of resources, budget control, management of medical control, management of indicators and reports to Corporate Offices and the Board
  • Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
  • Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
  • The hospitals have increased their market share in the city by 12 points, growing sales by 89% and profits of both units by 58% since 2020
  • I've been fortunate to receive my performance bonus consistently over the past three years, thanks to my contributions to the company.

Hospital & Brand Director

Starmedica
02.2017 - 02.2020
  • Certified Hospitals, located in Ecatepec de Morelos and Nezahualcóyotl State of Mexico, being the largest private hospital in the area, The hospital faces financial challenges due to the economic difficulties of the area in which it is located, as well as the additional costs associated with security in a region with high crime rates.
  • I had the responsibility of the direction of the two hospital units, some activities that stand out are: The planning and implementation of commercial strategies, the planning of financial strategies, the administration of resources, budget control, management of medical control, management of indicators and reports to Corporate Offices
  • The hospitals managed exceed the sales budget by 20% and for the first time got profitable.
  • Becoming the third best director of the Starmedica Gruop

General Manager

Starmedica
01.2014 - 02.2017
  • Third level hospital located in Ciudad Juarez Chihuahua, being the leader in the market of Private Hospitals in the City, with the responsibility of accounting, admission, accounts receivable, purchases, warehouses, planning of financial strategy, administration of resources, budget control, preparation of annual and investment budgets, management of indicators and reports to Hospital Management and Corporate Offices
  • The main achievements are: In 2015, the award for the best administrator of the Hospitals of the Starmedica Group, has controlled the budget of expenses and cost of the Hospital meeting the budget goals for 3 consecutive years, obtaining a decrease of 2 percentage points in cost and 4 percentage points in expenditure compared to the previous year.

Education

PhD candidate in Business Administration -

Colegio de Postgrado del Estado de Mexico, Mexico
06.2020

MPA (Master in Public Administration) -

Universidad Autonoma De Chihuahua, Chihuahua
06.2011

Diploma Course - Constitution And Democracy

Complutense University of Madrid
Chihuahua City, Chihuahua, Mexico
10.2009

MBA (Master in Bussines Administration) -

IPADE Business School, Mexico
06.1997

Diploma Course - International Law

University of Texas
Austin Tx
08.1994

LAW

Universidad Iberoamericana,
Torreón, Coahuila, Mexico
06.1993

Skills

  • Innovation and Creativity
  • Strategic Marketing
  • Team Leadership
  • Decision-Making
  • Strategic Planning
  • Client Relationships
  • Staff Training and Development
  • Staff Management
  • Relationship Building
  • Financial Planning
  • Business Leadership

Hobbies and Interests

  • Running
  • Reading
  • Golf

Affiliations

  • Board of Directors Oct 2021 - Present, Coparmex, Puebla Member of the board of director of COPARMEX Puebla and President of the Health Commission
  • Member of the Board Oct 2022 - Present, CANACINTRA, Puebla
  • Trustee Oct 2022 - Present, Fundacion del Empresariado, Puebla
  • Member of the Board 2023- Present, Universidad del Valle de Mexico
  • Member of the Board 2017-2022, Sistema Panamericano de Salud, Non profit organization
  • Honorary Member of Rotary International, in District 4081

Languages

Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Regional Director

Chistus Muguerza
02.2020 - Current

Hospital & Brand Director

Starmedica
02.2017 - 02.2020

General Manager

Starmedica
01.2014 - 02.2017

PhD candidate in Business Administration -

Colegio de Postgrado del Estado de Mexico, Mexico

MPA (Master in Public Administration) -

Universidad Autonoma De Chihuahua, Chihuahua

Diploma Course - Constitution And Democracy

Complutense University of Madrid

MBA (Master in Bussines Administration) -

IPADE Business School, Mexico

Diploma Course - International Law

University of Texas

LAW

Universidad Iberoamericana,

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