Dynamic customer service professional with a proven track record at Hergom Medical, enhancing client satisfaction and loyalty through exceptional service and effective communication. Skilled in customer service improvement and adept at resolving disputes, I consistently foster positive brand experiences and drive repeat business.
Hi, I’m
Jose Carlos Diaz Pereira
Bilingual Angent
Guadalajara, Jalisco,JAL
Summary
Overview
9
years of professional experience
2
Languages
Work History
Hergom Medical
Costumer Service
02.2017 - 10.2023
Job overview
- Delivered exceptional customer service and supported positive brand experience.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Resolved guest inquiries punctually and politely for professional customer service.
- Provided exceptional customer service, resolving complaints and answering queries promptly.
- Increased repeat business through exceptional customer service and communication skills.
- Delivered exceptional customer service, addressing concerns with empathy and professionalism.
Zapaterias Francis
Costumer Service
06.2014 - 11.2016
Job overview
- Provided exceptional customer service, leading to increase in repeat patronage.
- Delivered exceptional customer service by proactively identifying and addressing client needs.
- Provided exceptional customer service, resolving disputes promptly and professionally.
Education
Secundaria Mixta U 8Guadalajara, Jalisco, Mexico
High School Diploma
05.2001
University Overview
Skills
Customer service training
music
music
i like to hear music on my free time, also i enjoy going to the cinemas and whatch a movie
Timeline
Costumer Service
Hergom Medical
02.2017 - 10.2023
Costumer Service
Zapaterias Francis
06.2014 - 11.2016
Secundaria Mixta U 8
High School Diploma
05.2001