Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Jose Carlos Rubio

Jose Carlos Rubio

Tultitlán

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

18
18
years of professional experience

Work History

Customer Service Representative

Teleperformance
Iztapalapa
10.2024 - Current
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Answered customer inquiries and provided accurate information regarding products and services.

Server

Mi piace
PASADENA
07.2007 - 11.2022
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided excellent customer service to ensure satisfaction.
  • Greeted guests and provided menus.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Education

Associate of Business Administration -

Pasadena City College
Pasadena CA
12-2015

GED -

Pasadena City College
Pasadena CA
08-2010

Skills

  • Customer relationship management
  • Complaint resolution
  • Product knowledge
  • Cash handling
  • Team collaboration
  • Order processing
  • Time management

Languages

Spanish
First Language
English
Advanced
C1

Timeline

Customer Service Representative

Teleperformance
10.2024 - Current

Server

Mi piace
07.2007 - 11.2022

Associate of Business Administration -

Pasadena City College

GED -

Pasadena City College
Jose Carlos Rubio