José Eduardo Socorro Castillo

Highly motivated and results-driven professional with 6+ years of experience in customer success, renewals, account management, and sales. Proven ability to manage customer portfolios, drive revenue growth, renewal rate improvements, and contract uplifts, while building trusted relationships with C-suite stakeholders. Strong background in cloud/software solutions with expertise in negotiation, forecasting, and cross-functional collaboration. Passionate about customer advocacy, innovation, and contributing to team success.