Jose Eduardo Luna Flores
Tijuana
Summary
Meticulous Banquet Captain offering strong background in staff leadership and banquet event logistics and ready for fast-paced work. Team-oriented, quick to help and focused on guest satisfaction.
Overview
8
8
years of professional experience
Work History
Banquet Captain
Hotel Quartz y spa
Tijuana
01.2023 - Current
- Ensured adherence to health codes and regulations during food preparation and service.
- Trained new employees on proper sanitation practices, customer service etiquette.
- Developed strong relationships with vendors to ensure prompt delivery of supplies.
- Monitored guest satisfaction levels throughout event duration.
- Conducted pre-shift meetings with staff to review daily events, tasks, and expectations.
Practice Assistant
hotel City Express Plus
Tijuana
01.2022 - 11.2022
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Adhered to all health department regulations regarding food storage and preparation.
- Monitored the quality of food preparation and presentation before serving to customers.
- Maintained adequate inventory levels of beverages, condiments, and other supplies necessary for restaurant operations.
- Greeted guests and provided them with menus.
Restaurant Captain
Hotel corona plaza
Rosarito
02.2020 - 11.2021
- Conducted regular team meetings to ensure that everyone was aware of new procedures and policies.
- Ensured all health and safety regulations were adhered to at all times.
- Ensured proper handling of cash transactions throughout shift including accurate record keeping.
- Handled reservations requests from customers via phone or online booking services.
- Provided support and guidance to team members, ensuring that quality standards were met.
Banquet Waiter
Eventos mike
Tijuana
03.2017 - 01.2020
- Served food and beverages to customers.
- Stocked server areas with supplies before, during and after shifts.
- Resolved guest complaints to maintain complete customer satisfaction.
- Stocked service stations with ice, napkins and straws.
- Participated in ongoing training to enhance job skills and knowledge.
Education
Bachelor of Hospitality And Tourism Management - Food And Drinks
Universidad Autónoma De Baja California
Universidad 14418, UABC, Parque Internacional Indu07-2024
Skills
- Event planning
- Food safety
- Inventory management
- Customer service
- Team leadership
- Vendor relations
- Table setting expertise
- Team management
Timeline
Banquet Captain
Hotel Quartz y spa
01.2023 - Current
Practice Assistant
hotel City Express Plus
01.2022 - 11.2022
Restaurant Captain
Hotel corona plaza
02.2020 - 11.2021
Banquet Waiter
Eventos mike
03.2017 - 01.2020
Bachelor of Hospitality And Tourism Management - Food And Drinks
Universidad Autónoma De Baja California