Work in USA and/or Mexico
JOSE F SOTO
Industrial Engineer / General Management
San Pedro Garza Garcia,NL
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
30
30
years of professional experience
2
2
Languages
26
26
years of post-secondary education
Work History
General Manager
- The responsibilities of this position were assumed from the date of hiring; however, as the company grew, areas of responsibility were formed that formally positioned me as General Manager
- During this time, from the third year of operation, the company was already in gain profits, positioning as a leader in the logistics of petrochemical products, mainly bulk plastics and food-grade products such as flour, sugar, and starch
- Operational, commercial, and administrative controls were implemented, resulting in a comprehensive balanced scorecard program aligned with the company's objectives
- In addition to the main departments of accounting, operations, and sales, new support departments were developed, such as Quality, Maintenance, and Human Capital, leading to the first ISO 9001 certification
- By this time, the company was already a leader in its field, widely recognized.
Commercial Manager / Operations
- I was hired to initiate the company's operations in Mexico, being the first formal employee hired
- My responsibilities ranged from coordinating operations, prospecting and sales, pricing determination, purchases, billing, accounting, administration, etc
- In general, the entire company was my responsibility
- From 1998, I began the process of strategic development of the company, hiring necessary personnel according to the emerging needs
- Additionally, due to market penetration, the need arose to open new operational terminals, reaching 14 operations currently
- From the first to the last, I was responsible for authorizing the business plan, justifying it to the board of directors, supervising the capex, reviewing, and authorizing project suppliers.
President
International Logistic Company - Headquarters in the USA (name withheld)
- After the successful implementation of the Balanced Scorecards program in the company in Mexico, I was invited in 2007 to implement the same project at the headquarters in the United States
- Without leaving my responsibilities in Mexico, I was promoted to President, leaving the main responsibilities of general management
- Upon completion of the implementation in 2010, I was again invited to stay in the United States with my family to participate in board and advisory responsibilities for the operation of the parent company
- Review and determination of new financial and operational indicators, both general and by department, determination of customer evaluation and pricing processes, direct attention to important customers whose operations were in both countries.
Colombia Division
- As part of the responsibilities as President of the company in Mexico, the development of the Latin American market was undertaken, selecting Colombia as the first country after Mexico
- During the years 2014-2016, exploration and understanding of the country were carried out, identifying business opportunities and determining the services to be offered
- In 2016, the company won the bid at Essentia (a subsidiary of Ecopetrol) for bagging operations and all logistics from production lines to merchandise shipment
- The Colombia subsidiary grew in 2018 to have a workforce of over 300 employees and positive profits.
Director of Operations
Tytal (Trailers and Aluminum Tanks)
6 2022 - 10.2023
- As Director of Operations, I performed my duties and secured significant contracts for the manufacture of container chassis valued at over $50 million annually
- My responsibilities included overseeing all operational areas from procurement of inputs and parts to manufacturing and final delivery of units
- In addition to providing personalized attention and responding to the needs of the primary client.
Business Owner
07.2019 - 05.2022
- A) Restaurant: I took control of a high-quality restaurant of which I already owned 50% to enhance profitability and market positioning
- Cost control was improved, and service variety expanded, resulting in a 50% increase in sales within just 6 months of control.b) Medical offices: Alongside the restaurant, I also took control of a medical services clinic of which I already owned 50%
- This control was taken with the help of my wife, resulting in increased sales and successful positioning of the clinic in the market.
- Just 8 months after starting these new roles, the COVID-19 pandemic began, requiring me to manage the businesses for over 18 months and maintain a payroll of over 50 families
- This economic impact on my personal finances forced me to sell both businesses in early 2023.
President
International Logistic Company (name withheld)
09.1997 - 06.2019
- While maintaining the responsibilities of the General Management, I was appointed President of the company in Mexico, assuming additional responsibilities representing with government authorities and participating in chambers or related associations
- During last 5 years, in addition to leadership of the company, a Transportation Carrier company was created to provide services to the same group, currently operating with more than 50 units
- Simultaneously, I established the company in Colombia to offer the same service in that country, obtaining ISO 9001, SARI, ISO 22000, ISO 28000, and Great Place to Work certifications
- During my last year as President, Company ranked 42 of the top 100 nationally
- In 2017, as a result of the energy reform, the company became the first operator in hydrocarbon storage and transfer and initiated the construction of its first private storage terminal in Monterrey.
Head of Imports and Traffic
Grupo Cydsa
08.1994 - 08.1997
- Working for the corporate, I was responsible for negotiations with the main carriers that offered services to the various plants of the group
- The selection and coordination of customs agents were under my responsibility with the purpose of leveraging synergies
- Implementation of safety programs with carriers.
Manager
Manufacturas y Procesos Industriales (a company of Grupo Gonher)
04.1992 - 08.1994
- During this time, I passed through different areas of the company at the managerial level, including Research and Development, production, projects, Warehousing and Shipping, having the opportunity to lead the plant relocation project and subsequently the development and implementation of new production processes.
Education
Industrial And Systems Engineer - Industrial Engineering
ITESM
Monterrey, Nuevo León, Mexico 08.1987 - 12.1991
The General Management Program, Alumni - General Management
HARVARD BUSINESS SCHOOL FOR EXECUTIVES
Boston, MA 08.2006 - 12.2006
MBA - General Management
ITESM - EGADE
Monterrey NL Mexico 08.1996 - 08.1997
Financial Information - Finance
ITESM
Monterrey NL Mexico 06.2004 - 08.2024
Skills
Bilingual / Bicultural
Operations Management
Customer Relationship Management
Team Leadership
Project Management
Business Development
Financial Administration
P&L Management
Business Administration
Supply Chain Management
Purchasing and planning
Personal Information
Nationality: Mexican / American
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Business Owner
07.2019 - 05.2022
The General Management Program, Alumni - General Management
HARVARD BUSINESS SCHOOL FOR EXECUTIVES
08.2006 - 12.2006
Financial Information - Finance
ITESM
06.2004 - 08.2024
President
International Logistic Company (name withheld)
09.1997 - 06.2019
MBA - General Management
ITESM - EGADE
08.1996 - 08.1997
Head of Imports and Traffic
Grupo Cydsa
08.1994 - 08.1997
Manager
Manufacturas y Procesos Industriales (a company of Grupo Gonher)
04.1992 - 08.1994
Industrial And Systems Engineer - Industrial Engineering
ITESM
08.1987 - 12.1991
General Manager
Commercial Manager / Operations
President
International Logistic Company - Headquarters in the USA (name withheld)
Colombia Division
Director of Operations
Tytal (Trailers and Aluminum Tanks)
6 2022 - 10.2023