Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Jose Fernando Ruiz Lucio

Heroica Matamoros

Summary

Dynamic business owner with a proven track record at Linx Photography, excelling in customer relations and team leadership. Enhanced client satisfaction through effective crisis management and streamlined processes, resulting in increased referrals. Bilingual in English, Spanish, and Italian, with strong organizational skills to drive operational success and foster lasting client connections.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

37
37
years of professional experience

Work History

Owner

Linx Photography
06.1998 - 03.2021
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Established foundational processes for business operations.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Manager

Kmart Portrait Studio
05.1994 - 02.1997
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Plant Superintendent

A. Levy & J. Zentner
07.1984 - 02.1993
  • Evaluated performance metrics regularly, identifying areas for improvement in both individual worker output and overall plant efficiency.
  • Ensured compliance with all applicable environmental regulations through diligent monitoring, reporting, and corrective action where necessary.
  • Led continuous improvement initiatives that resulted in enhanced operational excellence and cost savings across multiple departments within the plant facility.
  • Developed robust maintenance schedules, resulting in reduced downtime and increased productivity.
  • Managed production scheduling and kept team on-task to meet all deadlines.
  • Coordinated emergency response plans effectively addressing potential hazards and ensuring the welfare of all plant personnel during unexpected incidents.
  • Enhanced safety protocols for overall workforce protection and reduced accidents on the job.
  • Coordinated maintenance schedules to keep plant running at optimal levels.
  • Improved plant efficiency by implementing streamlined production processes and optimizing equipment usage.
  • Maintained safety and compliance of all operations.
  • Collaborated with engineering teams to design and implement custom solutions for unique plant requirements.
  • Supervised day-to-day functions of plant.
  • Coached employees on company standards and efficiency.
  • Scheduled deliveries, employee shifts and equipment maintenance.
  • Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
  • Checked quality of [Product or Service] by frequent chemical analysis.
  • Supervised receiving of agricultural produce directly from the farmers, sorting and packing process, cold storage of produce, and shipping department

Education

No Degree - Architectural Drafting

Fresno City College
Fresno, California
06-1983

Skills

  • Customer relations
  • Verbal and written communication
  • Client service
  • Crisis management
  • Customer service
  • Teamwork and collaboration
  • Familiar with computers and mobile devices
  • Typing over 50/w a minute
  • Speak, write and read english, spanish & Italian
  • Good organizational skills

Hobbies

My Hobbies are quite a few which include Photography, scuba diving, bicycle riding, martial arts, guitar playing.

Languages

English
Advanced (C1)
Spanish
Advanced (C1)
Italian
Advanced (C1)

Timeline

Owner

Linx Photography
06.1998 - 03.2021

Manager

Kmart Portrait Studio
05.1994 - 02.1997

Plant Superintendent

A. Levy & J. Zentner
07.1984 - 02.1993

No Degree - Architectural Drafting

Fresno City College

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Jose Fernando Ruiz Lucio