Jose Francisco Flores Galvan
Bilingual Agent
Mexico City,CMX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Customer Service Representative Agent
att
Guadalajara, Jalisco
09.2019 - 12.2020
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
Sales Representative
Marketing leads
Guadalajara , Jalisco
03.2016 - 08.2019
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction. Outbound calls.
Bilingual Customer Service Agent
televista
mexico city, mexico
04.2013 - 12.2014
- Answered up to 60 calls per day in busy, fast-paced office for both English and Spanish speaking customers.
Bilingual Customer Service Representative
Teletech
Mexico city, Mexico
02.2013 - 01.2014
Bilingual agent taking care of customers clarifying any doubts on bills or changes to plans on there cable service charter cable
Education
High School Diploma -
Butler Academic Center
2500 Fairmont Drive San Leandro, CA 94578 08.2010 - 12.2010
Skills
Sales expertise
undefinedTimeline
Customer Service Representative Agent
att
09.2019 - 12.2020
Sales Representative
Marketing leads
03.2016 - 08.2019
Bilingual Customer Service Agent
televista
04.2013 - 12.2014
Bilingual Customer Service Representative
Teletech
02.2013 - 01.2014
High School Diploma -
Butler Academic Center
08.2010 - 12.2010
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