Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Jose´ Gpe. Espino Gallegos

Electrical Engineer
Aguascalientes

Summary

Accomplished Field Service Technician with a proven track record at Schneider Electric, adept in troubleshooting and customer service. Excelled in firmware updates, diagnostics, and repairs, significantly enhancing operational efficiency in solar parks. Renowned for technical expertise and exceptional client satisfaction, skillfully balancing technical troubleshooting with effective communication.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Field Service Technician Solar

Schneider Electric USA
Aguascalientes
02.2023 - Current
  • Perform Firmware updates on all Inverters.
  • Change the PCM according to the TDN release Stress program.
  • Perform diagnostics for changing Bridges and inductors.
  • Carry out repairs in solar parks in Mexico, Pachamama and Laguna solar.

Field Service Representative

Schneider Electric Mexico
03.2018 - 02.2023
  • Provided remote technical support to customers, reducing on-site visit requirements when possible.
  • Achieved high customer satisfaction scores, consistently receiving positive feedback for service quality.
  • Optimized field service operations by developing standardized procedures for common tasks.
  • Assisted engineering teams in refining product designs based on observations from the field installations or servicing experiences.
  • Carry out commissioning of the Schneider product range in low and medium voltage in the Power area.
  • Maintenance Coordination in Chihuahua plants such as Ford Motors Company, Auma and Interceramic.
  • Support in plants such as Pachamama and Laguna solar to SmartGen investors.

Education

High School Diploma -

Laguna Technological Institute
Torreón, Coahuila, Mexico
05.2001 -

High School Diploma -

Universidad Tecnologica De Torreon
Matamoros, Coahuila, Mexico
05.2001 -

Skills

Troubleshooting and repair

Customer Service

Technical Analysis

Fault diagnosis

Equipment Repair

Electrical Troubleshooting

Diagnostic Testing

Power Tools

Field Repairs

Reading Wiring Diagrams

Multimeter usage

Technical Troubleshooting

SmartGen repair

DVCAS medial tension repair

Languages

English
Intermediate (B1)

Certification

SmartGen Training In Grenoble

Timeline

SmartGen Training In Grenoble

03-2023

Field Service Technician Solar

Schneider Electric USA
02.2023 - Current

Field Service Representative

Schneider Electric Mexico
03.2018 - 02.2023

High School Diploma -

Laguna Technological Institute
05.2001 -

High School Diploma -

Universidad Tecnologica De Torreon
05.2001 -

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Jose´ Gpe. Espino GallegosElectrical Engineer