Joseline Bastida Zaldívar
Atlacomulco
Summary
Proactive Business Analyst with 8+ years product management experience in both small start-up business and large corporation environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Analyst
BairesDev
04.2022 - Current
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Analyzed key aspects of business to evaluate factors driving results and summarized theminto presentations.
- Articulated risks and issues to communicate concerns to various levels of management.
Independent Business Owner
Salon Las Flores
12.2018 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
Operations Manager
TEF
08.2014 - 10.2018
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
Manager
Banamex
01.2014 - 06.2014
- Accomplished multiple tasks within established timeframes.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Training Specialist
PACTUM
08.2010 - 10.2013
- Trained and mentored 600+ new personnel hired to fulfill various roles.
- Coordinated administrative functions necessary to deliver and document training programs.
- Documented participation and evaluated learning for each participant.
Education
Bachelor of Science - Industrial Engineering
05.2010
Skills
- Strategic Business Initiatives
- Project Management
- Microsoft Office Suite
- Negotiation
- Scrum Methodology
- Web-Based Reporting Tools
Certification
- Google Data Analytics Professional Certificate
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
https://www.linkedin.com/in/joselinebastida/
Timeline
Business Analyst - BairesDev
04.2022 - Current
Independent Business Owner - Salon Las Flores
12.2018 - Current
Operations Manager - TEF
08.2014 - 10.2018
Manager - Banamex
01.2014 - 06.2014
Training Specialist - PACTUM
08.2010 - 10.2013
ITESM - Bachelor of Science, Industrial Engineering
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