Summary
Overview
Work History
Education
Skills
Timeline
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Jose Luis Alvarez Takisawa

Technical Program Manager
Mexico City

Summary

Meticulously organized Technical Program Manager with 5 years successfully uniting internal and external forces to achieve peak efficiency. Careful overseer of disparate departments with widely varying levels of technical knowledge. Practiced at maintaining harmonious operations while meeting frequently discordant needs of internal personnel, business channel partners and customers.

Overview

11
11
years of professional experience

Work History

Technical Program Manager

Wipro Technologies (Citibanamex)
11.2021 - Current
  • Lead the planning, implementation and delivery for financial tools for NAM and LATAM countries
  • Manage budget(+1M) for NAM and LATAM projects
  • Lead work efforts for implementation team 12px
  • Ensure stakeholders satisfaction with tools developed and implemented
  • Creation, estimation, and closure of programs and projects in Company tools (PTS)
  • Collaborated with team to define and explore business challenges, creating technical roadmaps based on findings.
  • Formed multi-departmental roundtable to discuss optimizations to address departmental weaknesses.

SR. Consultant BA

Wipro Technologies (Citibanamex)
04.2019 - 10.2021
  • Creation of Business requirement documents for financial products like credit cards, loans, “casa de bolsa”, etc
  • Understanding of operational and business lines processes
  • Testing for developments delivered by Dev team.
  • Supported clients with business analysis, documentation, and data modeling.

Delivery and Operation Manager

SASA México
08.2017 - 04.2019
  • Coordinate efforts and follow up of SLA´s and KPI´s for human resource assigned to customers (30 px)
  • Customers support for identification of improvements, innovation, and issues solution in implemented tools
  • Lead and define development roadmap for tools evolution
  • Continuous improvement, quality, and cost planning
  • Leading strategy for data analysis and business decision making.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.

SR Developer

SASA México
04.2015 - 08.2017
  • Develop of user requirements
  • Support and improvements for productive environment
  • Deployment of new modules and improvements
  • Investigation and innovation for new development technologies.
  • Coordinated efficient large-scale software deployments.

Technical Lead

SASA México
01.2017 - 01.2017
  • Administration, innovation and develop for ATMs Project
  • Administration for business and functional requirement process for development team
  • Administration and follow up for development team
  • Implementation for SCRUM methodology in the project
  • Implementation of continuous integration
  • Documentation of functional and no functional requirements.

Developer

Quants
01.2013 - 03.2015
  • Develop of user requirements
  • Support and improvements for productive environment
  • Deployment of new modules and improvements
  • Investigation and innovation for new development technologies.
  • Tested programs and databases to identify issues and make necessary modifications.

Education

Bachelor of Science - Technology

Facultad De Ciencias UNAM
Universidad Nacional Autonoma De México
05.2001 -

Skills

Office: Word, Excell, Project, Visio, accessundefined

Timeline

Technical Program Manager

Wipro Technologies (Citibanamex)
11.2021 - Current

SR. Consultant BA

Wipro Technologies (Citibanamex)
04.2019 - 10.2021

Delivery and Operation Manager

SASA México
08.2017 - 04.2019

Technical Lead

SASA México
01.2017 - 01.2017

SR Developer

SASA México
04.2015 - 08.2017

Developer

Quants
01.2013 - 03.2015

Bachelor of Science - Technology

Facultad De Ciencias UNAM
05.2001 -
Jose Luis Alvarez TakisawaTechnical Program Manager