Jose Luis Garcia
Customer Service, Sales Proffesional
Zapopan
Summary
Dynamic professional with a proven track record in customer service and sales development, notably at Xtendops. Excelled in building customer relationships and consistently achieving sales targets. Skilled in problem-solving and teamwork, demonstrated through effective conflict resolution and collaborative success. Enhanced customer loyalty and satisfaction by adeptly managing high-stress situations and inquiries.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Real Estate
01.2024 - 12.2024
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Dispatcher
Fast and Easy Towing
02.2023 - 01.2024
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Maintained updated and detailed records of calls in physical and electronic database.
Customer Service Representative
Xtendops
03.2021 - 01.2023
- Worked for morgan and morgan transferring customers to correct department of Lawyers and handling complaints
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Dobson High School
Mesa Arizona 05.2001 -
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Teamwork and collaboration
Listening skills
Time management
Payment processing
Problem-solving
Timeline
Sales Associate
Real Estate
01.2024 - 12.2024
Dispatcher
Fast and Easy Towing
02.2023 - 01.2024
Customer Service Representative
Xtendops
03.2021 - 01.2023
High School Diploma -
Dobson High School
05.2001 -
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