Jose Luis Martinez Garcia

Customer Service:

• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Monitored daily shipment windows and customer attainment.
• Ensured timeliness by following established recovery strategies.
• Maintained excellent customer satisfaction by consistently delivering shipments on time throughout the years 2020-2023.

Sales:

• Achieved over 98% accuracy in monthly sales forecasting.
• Contributed to the development of sales budgets for the next five years based on IHS data.
• Conducted thorough analysis of customer forecasts to inform strategic decision-making.

Team:

• Coached, mentored and trained team members in order to improve their job performance.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
• Trained employees on additional job positions to maintain coverage of roles.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Led team meetings and one-on-one coaching sessions to continuously improve performance.

Inventory Control:

• Maintained high levels of inventory turnover at a rate of 17.
• Successfully managed the coordination of Annual Physical Inventory leading to achieving less than 1% net variation and below 2% gross variation for the last three years.
• Planned and executed efficient Cycle Count procedures resulting in improved inventory accuracy
• Implemented Lean Tools to optimize WIP inventory levels
• Conducted route analysis to optimize warehouse inventory levels

Materials planning:

• Ensured uninterrupted production by effectively managing material supply
• Coordinated supplier scheduling in alignment with production plans.
• Optimized materials supply by implementing enhanced MRP control
• Implemented regular checks for material shortage.

Logistics Cost Control:

• Successfully achieved financial targets by strategically managing logistics expenditure
• Created accurate and efficient logistic expense forecasts and budget.
• Achieved consistent improvement by effectively managing and decreasing Logistic Cost (Freight in, Freight out, duties and premium) each week to remain under 2% of total sales.
• Exceeded logistic cost target of 1.43% set for 2023 by achieving a YTD rate of just 1.32% as compared to sales
• Implemented freight saving initiatives by exploring new routes, carriers, and frequencies.

Production Scheduling:

• Successfully implemented level scheduling through the utilization of takt time, cycle time, and OEE
• Monitored daily production schedule attainment.
• Implemented scheduling strategies to optimize production overtime based on customer demand and inventory levels

Additional assignments:

• Managed SAP implementation project as Business Project Manager from Aug 2022 to Jul 2023.

Spin-off BorgWarner follow-up 2023:

• Contributed to the process of creating new legal entities
• Supported new maquila model activities
• Supported IMMEX requirements for the creation of a new legal entity.
• Coordinated and followed-up on activities pertaining to the new legal entity across all departments.

Warehouse:

• Received, tracked and monitored incoming shipments to ensure timely delivery of goods.
• Reduced warehouse head count by 50% through Lean Analysis
• Implemented warehouse layout improvements
• Optimized material delivery routes
• Implemented warehouse standard organization

Inventory Control:

• Enhanced inventory turnover rates by effectively monitoring and managing DIO.
• Implemented efficient inventory management tactics, resulting in a reduction of DIO from 31.0 to 21.0
• Coordinated Annual Physical Inventory
• Contributed to the successful completion of Annual Physical Inventory at Delphi Technologies Mexico and US plants

SAP:

• Supported SAP upgrade projects in Kokomo, IN and Seixal Portugal
• Provided support for SAP modules MM (Materials management), SD (Sales and delivery), PP (Production planning) and WMS (Warehouse Management System) at Delphi Technologies Mexico Plants.

Inventory Control:

• Analyzed inventory records to identify discrepancies between actual and recorded stock levels.
• Efficiently managed inventory DIO.
• Managed the planning and execution of the Annual Physical Inventory.
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• Investigated root causes of inventory discrepancies and took corrective action as needed.
• Contributed to the completion of Annual Physical Inventory for Delphi Technologies plants.

SAP:

• Supported implementation of SAP WMS projects at Chihuahua, Torreon, and Juarez Plants
• Provided support for SAP modules MM (Materials management), SD (Sales and delivery), PP (Production planning) and WMS (Warehouse Management System) at Delphi Technologies Mexico Plants

SAP:

• Assisted in SAP Go Live for Saltillo Plant, specifically focusing on modules MM (Material Management), PP (Production Planning), SD (Sales and Delivery), QM (Quality Module) and WMS (Warehouse Management System).
• Supported implementation of SAP WMS (Warehouse Management System) at Delphi El Paso Warehouse, ensuring FIFO shipments.

• Led IT coordination operations
• Successfully completed LAN refresh initiative, improving overall efficiency and connectivity.
• Managed daily operations of IT infrastructure, such as servers, desktops, laptops, printers, scanners, routers and switches.
• Oversaw ERP system development and maintenance, ensuring continuous operational efficiency
• Provided technical support to staff and students by troubleshooting hardware, software, and network issues.
• Served as a programmer using Power Builder and Sybase DBA, contributing to robust database management.
• Supported SAP implementations across multiple modules, including Materials Management (MM), Sales and Distribution (SD), Production Planning (PP), and Warehouse Management System (WMS).
• Resolved user inquiries related to computer software and hardware operation and access privileges.