Overview
Work History
Generic
Jose Luis Mojarro Ochoa

Jose Luis Mojarro Ochoa

Organizations Administrator
Ensenada Baja California ,Ensenada

Overview

15
15
years of professional experience

Work History

Business Sales Representative

HSBC
Guadalajara jalisco
01.2019 - 06.2019
  • Quoted prices, credit terms and other bid specifications.
  • Presented professional image consistent with company's brand values.
  • Maintained current knowledge of evolving changes in marketplace.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Built relationships with customers and community to promote long term business growth.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Prospecting new clients and growing the bank's new client portfolio in the PYMES (small and medium businesses) sector by offering them business accounts, point-of- sales terminals, company insurance for the key person and group insurance for employees, business credit, cards, a line of liquid credit and revolving.

Driver

UBER
Puerto Vallarta Jalisco
10.2018 - 12.2018
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Bank Branch Manager

Citibanamex
Puerto Vallarta Jalisco
02.2018 - 10.2018
  • Identified partnership opportunities and established favorable business connections.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.
  • Assessed employee performance and developed improvement plans.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Examined customer loan applications for loan approvals and denials.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Resolved various issues impacting sales management and business operations.
  • Consulted customers to boost product sales and services.
  • Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.

Business Sales Representative

Citibanamex
Puerto Vallarta Jalisco
11.2016 - 01.2018
  • Quoted prices, credit terms and other bid specifications.
  • Presented professional image consistent with company's brand values.
  • Maintained current knowledge of evolving changes in marketplace.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Built relationships with customers and community to promote long term business growth.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Prospecting new clients and growing the bank's new client portfolio in the PYMES (small and medium businesses) sector by offering them business accounts, point-of- sales terminals, company insurance for the key person and group insurance for employees, business credit, cards, a line of liquid credit and revolving.

Personal Sales Executive

Citibanamex
Guadalajara Jalisco
07.2014 - 10.2016
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Advice and sale to the client in all financial products in personal, fiscal and moral accounts, term investments,credit cards personal loans, PYMES packages( small and medium businesses) point of sales terminals, car home, accident, life insurance, etc. Unlock electronic banking codes in natural and legal persons, card nip codes, clarifications of account and, credit cards, general data corrections of clients survival updates to pensioners. Net key replacement and its assignments. Statements of account and movements among other activities of resolution of financial problems.

Cashier

Citibanamex
Guadalajara Jalisco
08.2011 - 06.2014
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Tallied cash drawer at beginning and end of each work shift.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Performed cash, card and check transactions to complete customer purchases.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Set up new sales displays each week with fresh merchandise.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Systems Manager

Ceramica en Pisos y Baños S A de C V
Guadalajara Jalisco
09.2010 - 08.2011

  • Responded to incidents quickly, troubleshot problems and corrected faults.
  • Led company-wide system installation, overseeing upgrades to provide minimal interruptions to business continuity.
  • Spearheaded cost-saving efforts, transitioning to cloud-based system and virtualization.
  • Oversaw internal reporting protocols for system malfunction incidents, designing pre-rendered incident report formats to streamline response measures.
  • Administered system controls, databases and networks.
  • Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
  • In charge of the systems department whit 4 branches and warehouse, determining the commissions of 15 vendors month after month, sales statistics per store, per vendor and product. Update, price modification, determine utility cost per product every day to keep track of price for sale. Electronic invoicing of the 4 stores as well as the administration and control of the TELMEX, TELCEL AND NEXTEL Account the Ceramica en Pisos y Baños.
  • I worked as an assistant giving support to my colleagues regarding problems of failures and correction's of computers, systems,network, printers, servers, internet, switch, copier no break. As well as SAE system training when required and reporting problems, use of the systems office problems, supporting my boss with sales reports and breakdowns, reviewing inventory movements, correcting them in support of my purchasing colleagues. Billing manager, ordering and changing prices to vendors updating supplier prices.

Cashier

Citibanamex
Guadalajara Jalisco
12.2009 - 08.2010
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Tallied cash drawer at beginning and end of each work shift.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Performed cash, card and check transactions to complete customer purchases.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Set up new sales displays each week with fresh merchandise.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Business Owner/Operator

Minisuper la estrella
Tepic Nayarit
12.2008 - 09.2009
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Monitored staff performance, providing final-say assessment over inquiries.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Attention to the general public business administration payments, deposit to suppliers managing the merchandise, placing orders, ordering the merchandise in the warehouse and point of sale, electronic recharges as well as negotiations with suppliers and innovations with the image of the business and its growth.

Systems and Administrative Assistant

Organizacion Integral Administrativa A C
Guadalajara Jalisco
04.2004 - 11.2008
  • I worked as an assistant giving support to my colleagues regarding problems of failures and correction's of computers, systems,network, printers, servers, internet, switch, copier no break. As well as SAE system training when required and reporting problems, use of the systems office problems, supporting my boss with sales reports and breakdowns, reviewing inventory movements, correcting them in support of my purchasing colleagues. Billing manager, ordering and changing prices to vendors updating supplier prices.

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Jose Luis Mojarro OchoaOrganizations Administrator