Industrial Engineer (Quality And Manufacturing Expert)
Apodaca
Summary
Accomplished Quality HOD at Keumgang Mexico, adept in project planning and bilingual communication, significantly enhanced product quality and customer satisfaction. Expert in IATF 16949, led teams to exceed project expectations, fostering a culture of excellence. Proven problem-solving skills and a proactive approach resulted in notable efficiency improvements and industry and Customer Local and from North America recognition.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Quality HOD
Keumgang Mexico
Pesqueria, Nuevo León, Mexico
11.2022 - Current
In charge of managing the Quality System to assure the product and process is according to the requirements For customers as:
KIA Mexico and Georgia, TESLA, FCA.
Improved team communication by relaying information between Managers,Assistant Managers, supervisors, and other team members.
Facilitated faster response by fulfillment accurately interpreting blueprints or specifications to prepare required materials ahead of time.
Exceeded expectations in NV45 (TESLA) project completion times by maintaining a strong work ethic and proactive approach to problemsolving.
responsible for planning resource requirements and coordinating the day-to-day operations of inspection
Delivered exceptional results under tight deadlines while maintaining a strong focus on workplace Quality system protocols.
Resolved customer complaints with empathy,effectiveness resulting in increased loyalty and Reputation.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts internally and Externally.
Supported company growth by ensuring adherence to industry standards, maintaining certifications, and preparing for audits.
Collaborated with cross-functional teams to identify areas for improvement, leading to increased efficiency and productivity.
Optimized product testing methodologies, reducing time spent on inspections without compromising accuracy or precision.
Enhanced product quality by implementing rigorous inspection procedures and monitoring production processes.
Reviewed engineering change requests for potential impact on product quality before implementation.
Assisted in the selection and evaluation of Suppliers based on their ability to meet established quality criteria.
Provided guidance to junior staff members, fostering a collaborative environment focused on achieving better product quality outcomes.
Directed efforts towards achieving IATF certification for the organization, resulting in improved credibility within the industry.
Implemented Lean Manufacturing techniques to reduce waste and improve overall product quality levels.
Conducted thorough root cause analyses to identify areas for improvement, leading to increased efficiency and reduced defects.
Developed comprehensive quality documentation, including policies, procedures, and work instructions, ensuring compliance with industry standards.
Coordinated with research and development teams to ensure that new product designs met established quality requirements before entering mass production stages.
Quality Manager
Daewon Mexico
Cienega De Flores, Nuevo León, Mexico
09.2017 - 11.2022
Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
Managed and archived quality documentation and participated in internal and external quality audits.
Updated quality control standards, methods, and procedures to meet compliance requirements.
In charge of customer care and satisfaction Objectives and metric (GM, MOBIS(KIA)).
· In charge or coordinate IATF16949 certification (Successfully approved).
Improved quality processes for increased efficiency and effectiveness.
Increased customer satisfaction through adherence to quality standards and customer requirements.
Evaluated quality problems and performed assessments to identify and resolve issues.
Collaborated with suppliers to improve raw material quality, ensuring consistency across all sourced components.
Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
Developed and deployed production control plans and created work instructions and procedures.
Calibrated instruments and scales in production area and quality lab.
Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
· In charge or documentation for COIL and STB lines (SOP, JES, WIN, Formats, CONTROL PLAN and PFMEA updated, Fast response follow up).