Soccer
Hi, I’m
Jose Manuel Guntin Ocampo
Information Technology Engineer
Atizapan De Zaragoza
Summary
Based on a holistic perspective share my knowledge, skills and attitudes to bring resilience and complexity reduction to the business processes by control and automation.
Support the team teaching and learning about the organizational culture, vision and mission looking forward into an objective and sustainability.
Overview
19
years of professional experience
5
years of post-secondary education
3
Certifications
3
Languages
Work History
Intermodal Mexico, SA de CV, CDMX
Tech Assets Manager
2018.05 - Current (6 years & 5 months)
Job overview
- IT team, processes and applications consolidation as resultant of corporate acquisition of Florida's company.
- Lead of migration project of all companies ERPs to SAP S/4Hana.
- Decrease of findings and risks (76%) of external audits for Mexican stock exchange and investors reports.
- Complexity decrease of IT governance based on an technical architecture framework.
- Developed and implemented business strategies for adoption ITIL to achieve support goals.
- PMO management for large projects (time, quality and budget).
- Developed and initiated projects to adopt automation and mobility.
CPP Mexico, CDMX
Operations Manager
2015.07 - 2018.04 (2 years & 9 months)
Job overview
- Increased product usability by communication campaigns improvement (76%).
- Decreased customers retention costs using automation methods (33%).
- Increased customers service calls as resultant of product usability (20%).
- Increased collection rate (7%).
- Developed and implemented strategies to increase renewal rate (80%).
- Set, enforced, and optimized internal processes for new products development with UK and rest of the world pers.
- Prepared working papers, reports and evidences for audits (internals and externals UK stock exchange).
Volaris, CDMX
Head of Applications Support
2007.08 - 2015.07 (7 years & 11 months)
Job overview
- Led and assisted corporate ERP migration project by working and coordinating with consultants, users and developers for integrations, process modeling and data migration.
- Functional support and business process re engineering for over than 250 users.
- Supported implementation of fleet maintenance management system software applications to enable centralized management of tasks.
- Communicated regularly with users concerning systems migration, training and technology integration.
SIVALCO, Atizapan de Zargoza
IT Systems Administrator
2004.10 - 2007.07 (2 years & 9 months)
Job overview
- Orchestrated integration and adoption of local IT department.
- Detailed implementation and data migration of enterprise ERP.
- Integrated and updated software products to boost system compatibility.
- Implemented network and internet in warehouse.
- Maintain, analyze, troubleshoot and repair computer systems, hardware and computer peripherals (preventive and corrective).
Education
Universidad TecMilenio , CDMX
MBA from Finance
2013.09 - 2015.08 (1 year & 11 months)
UNID , Tlalnepantla, Estado De Mexico
Information Technolgy Engineer from Information Technology
2001.09 - 2004.08 (2 years & 11 months)
Skills
Policies and procedures
undefinedCertification
Itil 4.0 foundation
Interests
Movies
Music
Family
Timeline
Tech Assets Manager
Intermodal Mexico, SA de CV
2018.05 - Current (6 years & 5 months)
Operations Manager
CPP Mexico
2015.07 - 2018.04 (2 years & 9 months)
Universidad TecMilenio
MBA from Finance
2013.09 - 2015.08 (1 year & 11 months)
Head of Applications Support
Volaris
2007.08 - 2015.07 (7 years & 11 months)
IT Systems Administrator
SIVALCO
2004.10 - 2007.07 (2 years & 9 months)
UNID
Information Technolgy Engineer from Information Technology
2001.09 - 2004.08 (2 years & 11 months)
Itil 4.0 foundation
Itil 4.0 Specialist
ABAP net weaver
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