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Hi, I’m
Jose Manuel Guntin Ocampo
Information Technology Engineer
Atizapan De Zaragoza
Summary
Based on a holistic perspective share my knowledge, skills and attitudes to bring resilience and complexity reduction to the business processes by control and automation.
Support the team teaching and learning about the organizational culture, vision and mission looking forward into an objective and sustainability.
Overview
19
years of professional experience
5
years of post-secondary education
3
Certifications
3
Languages
Work History
Intermodal Mexico, SA de CVCDMX
Tech Assets Manager
05.2018 - Current
Job overview
- IT team, processes and applications consolidation as resultant of corporate acquisition of Florida's company.
- Lead of migration project of all companies ERPs to SAP S/4Hana.
- Decrease of findings and risks (76%) of external audits for Mexican stock exchange and investors reports.
- Complexity decrease of IT governance based on an technical architecture framework.
- Developed and implemented business strategies for adoption ITIL to achieve support goals.
- PMO management for large projects (time, quality and budget).
- Developed and initiated projects to adopt automation and mobility.
CPP MexicoCDMX
Operations Manager
07.2015 - 04.2018
Job overview
- Increased product usability by communication campaigns improvement (76%).
- Decreased customers retention costs using automation methods (33%).
- Increased customers service calls as resultant of product usability (20%).
- Increased collection rate (7%).
- Developed and implemented strategies to increase renewal rate (80%).
- Set, enforced, and optimized internal processes for new products development with UK and rest of the world pers.
- Prepared working papers, reports and evidences for audits (internals and externals UK stock exchange).
VolarisCDMX
Head of Applications Support
08.2007 - 07.2015
Job overview
- Led and assisted corporate ERP migration project by working and coordinating with consultants, users and developers for integrations, process modeling and data migration.
- Functional support and business process re engineering for over than 250 users.
- Supported implementation of fleet maintenance management system software applications to enable centralized management of tasks.
- Communicated regularly with users concerning systems migration, training and technology integration.
SIVALCOAtizapan de Zargoza
IT Systems Administrator
10.2004 - 07.2007
Job overview
- Orchestrated integration and adoption of local IT department.
- Detailed implementation and data migration of enterprise ERP.
- Integrated and updated software products to boost system compatibility.
- Implemented network and internet in warehouse.
- Maintain, analyze, troubleshoot and repair computer systems, hardware and computer peripherals (preventive and corrective).
Education
Universidad TecMilenioCDMX
MBA from Finance
09.2013 - 08.2015
UNIDTlalnepantla, Estado De Mexico
Information Technolgy Engineer from Information Technology
09.2001 - 08.2004
Skills
Policies and procedures
Staff Management
Project Management & Business processes
Coaching and mentoring
Team Player
Certification
Itil 4.0 foundation
Interests
Movies
Music
Family
Timeline
Tech Assets Manager
Intermodal Mexico, SA de CV
05.2018 - Current
Operations Manager
CPP Mexico
07.2015 - 04.2018
Universidad TecMilenio
MBA from Finance
09.2013 - 08.2015
Head of Applications Support
Volaris
08.2007 - 07.2015
IT Systems Administrator
SIVALCO
10.2004 - 07.2007
UNID
Information Technolgy Engineer from Information Technology
09.2001 - 08.2004