C/C/C#
José Enrique Escalante Figueroa
Software Tester / Test Specialist
Zapopan
Summary
Adept Test Engineer with a proven track record at IBM, Mexico, enhancing software quality through test automation and scrum methodology. Demonstrated excellence in problem-solving and teamwork, significantly improving testing processes and stakeholder communication. Achieved notable customer satisfaction levels by ensuring rigorous bug fix verification.
Ready to offer my experience in field and pursue dynamic, growth-oriented position.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Test Specialist /Test Automation Engineer
IBM, Mexico
01.2022 - Current
- Streamlined the testing process by developing automated test scripts for regression and functional testing.
- Collaborated with developers to identify root causes of defects and ensure timely resolution.
- Achieved high levels of customer satisfaction through diligent verification of bug fixes before final release approval.
- Fostered a culture of knowledge sharing within the team by conducting training sessions on new tools or techniques related to software testing.
- Conducted detailed requirement analysis to develop accurate test cases that validated product functionality against specifications.
- Managed communication between different stakeholders to gather information, resolve differences and implement improvements.
Failure Analysis Technician
Continental Automotive Guadalajara - Periférico
Tlaquepaque, Jalisco
08.2019 - 01.2022
- Collaborated with cross-functional teams to address systemic failures and implement corrective actions.
- Implemented continuous improvement initiatives for failure analysis techniques, reducing lead times while maintaining high-quality results.
- Collaborated with Quality Assurance teams to develop robust inspection criteria based on failure analysis findings.
- Updated and created files and documents to keep track of the laboratory metrics.
- Supported in the update and edit of documents with the plant metrics and status, with interest at management and direction level.
Intern - Logistics of Warranty Return Center
Continental Automotive Guadalajara - Periférico
12.2018 - 08.2019
- Automated the process of listing the incoming units into the local database, reducing workload burden and saving time.
- Reviewed and tracked incoming local and international packages or shipments.
- Offered customer service and followed-up customer complaints.
Education
Bachelor of Science - Mechatronic Engineering
CETI Colomos
Guadalajara, Jalisco, Mexico 08.2015 - 07.2019
Associate of Applied Science - Automatic Control And Instrumentation
CETI Colomos
Guadalajara, Jalisco, Mexico 02.2011 - 06.2015
Skills
Information analysis
Test execution
End-to-end testing
Regression testing
Test case development
Scrum methodology
Test automation
Teamwork and collaboration
Problem-solving
Excellent communication
Attention to detail
Software
JS
Cypress io
Nightwatch
K6
HTML/CSS
Certification
ISTQB Certified Tester Foundation Level (CTFL) - International Software Testing Qualifications Board (ISTQB)
Timeline
Test Specialist /Test Automation Engineer
IBM, Mexico
01.2022 - Current
Failure Analysis Technician
Continental Automotive Guadalajara - Periférico
08.2019 - 01.2022
Intern - Logistics of Warranty Return Center
Continental Automotive Guadalajara - Periférico
12.2018 - 08.2019
Bachelor of Science - Mechatronic Engineering
CETI Colomos
08.2015 - 07.2019
Associate of Applied Science - Automatic Control And Instrumentation
CETI Colomos
02.2011 - 06.2015
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