Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Languages
Timeline
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JOSEPH BHATT
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JOSEPH BHATT

Leicester

Work Preference

Desired Job Title

Product Sales ManagerBusiness Outsourced Services SpecialistAdministration AssistantBusiness Administration

Work Type

Full TimePart TimeContract WorkGig WorkConsultingSeasonal Work

Location Preference

RemoteHybridOn-Site
Location: Tamworth SwadlincoteBurntwoodBrownhills
Open to relocation: Yes

Minimum Desired Compensation

40000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Dynamic Product Sales Manager with expertise in developing innovative sales strategies that consistently exceed revenue targets. Proven track record of cultivating strong client relationships, leading to enhanced customer satisfaction and loyalty. Skilled in team leadership and performance monitoring, driving a sales team to achieve ambitious goals. Specializes in data analysis to identify trends and optimize supply chain processes, ensuring efficiency and effectiveness in product delivery.

Dedicated and innovative professional with strong leadership skills and many years of experience in product development and marketing. Bringing expertise in markets and demonstrated aptitude for market research and promotional planning.

Results-driven Product Sales Manager known for high productivity and efficient task completion. Specialize in strategic sales planning, customer relationship management, and market trend analysis. Excel in negotiation, leadership, and communication skills, ensuring seamless collaboration and increased sales performance.

Overview

16
16
years of professional experience

Work History

Product Sales Manager

B&R food services
05.2023 - Current
  • Develop and implement sales strategies to achieve revenue goals.
  • Built and maintained strong client relationships, addressing needs to drive satisfaction.
  • Lead a team of sales representatives, setting targets and monitoring performance.
  • Oversaw supply chain processes from sourcing to delivery, ensuring timely fulfillment.
  • Managed prospecting, upselling, and cross-selling opportunities to grow account value.
  • Spearheaded sales strategy implementation, surpassing revenue targets.
  • Managed sales team performance, achieving consistent target fulfilment.
  • Negotiated with clients to close deals and increase repeat business.

Business Outsourced Services Specialist

The Live Networker
08.2022 - 04.2023
  • Manage deliverable dates and activity tracking for multiple client accounts.
  • Conduct outbound and inbound calls, email follow-ups, and request referrals from networks.
  • Handle unsolicited prospect calls and cold-call to qualify leads, identifying decision makers to initiate the sales process.
  • Supported sales pipeline development through lead qualification and appointment setting.
  • Established efficient tracking processes for client deliverables.
  • Increased prospect engagement through targeted social media outreach.
  • Scheduled over 50 appointments monthly with potential clients.
  • Identified key decision makers, enhancing lead qualification process.
  • Managed client inquiries and provided timely solutions to enhance service experience.
  • Collaborated with team members to streamline internal processes and improve service delivery.
  • Developed training materials for new hires to ensure consistent service standards.
  • Assisted in maintaining customer relationship management software for accurate data tracking.
  • Conducted regular follow-ups with clients to ensure satisfaction with services offered.
  • Organized events and workshops to promote services and engage the community effectively.
  • Resolved escalated customer issues by implementing effective problem-solving strategies.

Import & Export Cutlery Products
01.2019 - 01.2020
  • Oversee e-commerce store for cutlery products.
  • Manage product listings, inventory, images, videos, and SEO-optimized descriptions to enhance visibility.
  • Create customer-friendly titles and thumbnails, and address FAQs and reviews.
  • Establish and customize Shopify store for optimal user experience.
  • Supported online sales by improving product presentation and conversion-focused content.
  • Generated e-commerce store, driving product visibility.
  • Managed SEO strategies, boosting product rankings.
  • Created engaging content, enhancing customer engagement.
  • Customized Shopify interface, improving user navigation.
  • Helped convert customer interest into sales through stronger product marketing.

Administration Assistant

Hammonds Furniture
11.2012 - 06.2013
  • Provided comprehensive support in a busy customer service environment.
  • Resolved customer and fitter inquiries, enhancing satisfaction and retention.
  • Leveraged knowledge of technical product parts and codes to assist clients more effectively.
  • Guided customers toward suitable purchases, improving product understanding and sales support.
  • Maintained strong knowledge of technical product parts and codes to assist clients efficiently.
  • Utilised technical expertise to support customer inquiries.
  • Supported product enquiries and helped guide customers toward suitable purchases.
  • Assisted with sales-related customer queries and order support.

Business Administration

Ace Construction
05.2012 - 07.2012
  • Oversaw customer service and bathroom remodeling projects.
  • Engaged in plumbing tasks and contributed to successful construction initiatives.
  • Managed administrative duties, including Microsoft Office, surveying, and project measurements.
  • Supported customer enquiries and helped explain service options during the sales process.
  • Delivered exceptional customer support and satisfaction.
  • Streamlined bathroom renovations, enhancing project efficiency.
  • Conducted precise project measurements, ensuring accuracy.
  • Collaborated on multiple construction projects, driving successful outcomes.
  • Assisted with customer-facing sales discussions and follow-up.

Loader/Unloader/Customer Services (Temp)

Johnsons Stalbridge
01.2011 - 07.2011
  • Oversee preparation of identification labels for product transportation cages, ensuring efficient loading and distribution of goods.
  • Execute loading and unloading of vans upon their return at day's end.
  • Maintain inventory accuracy and support customer service operations.
  • Streamlined loading processes, enhancing efficiency by 15%.
  • Improved accuracy in product distribution through meticulous labelling.
  • Delivered exceptional customer service by addressing inquiries promptly.

Education

Level 2 Certificate -

digital applications

entry 2 Certificate -

adult numeracy

High Eciency Machining -

and Application

Intermediate Level -

Machining Constancy

Scholar TEFL/TESOL Diploma -

Bachelor of Arts -

in Education

Skills

  • B2B Sales
  • Sales strategies
  • Prospecting & Pipeline Development
  • Lead generation
  • Account management
  • Sales planning
  • Sales Reporting
  • Upselling & Cross-Selling
  • Negotiations
  • Client relationships
  • Customer Experience Management
  • CRM systems
  • Revenue Growth Strategies
  • Product Lifecycle Management
  • Account Management

Languages

  • Spanish
  • Chinese

Personal Information

  • Spanish
  • Chinese

Languages

English
First Language
Spanish
Proficient
C2
Chinese (Mandarin)
Intermediate
B1

Timeline

Product Sales Manager

B&R food services
05.2023 - Current

Business Outsourced Services Specialist

The Live Networker
08.2022 - 04.2023

Import & Export Cutlery Products
01.2019 - 01.2020

Administration Assistant

Hammonds Furniture
11.2012 - 06.2013

Business Administration

Ace Construction
05.2012 - 07.2012

Loader/Unloader/Customer Services (Temp)

Johnsons Stalbridge
01.2011 - 07.2011

Level 2 Certificate -

digital applications

entry 2 Certificate -

adult numeracy

High Eciency Machining -

and Application

Intermediate Level -

Machining Constancy

Scholar TEFL/TESOL Diploma -

Bachelor of Arts -

in Education

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