Joseph J. Delano

Company Overview: Luxury/high-end vacuum cleaners | Michigan, USA

• Built from zero a business with $250K -$350K yearly profits
• Created and developed a strategy to sell high-end vacuum cleaners, three times more expensive than our closest competitors
• Lead a team of +50 salespeople at a time.
• Increased customer satisfaction by providing exceptional service and support to distributors.
• Recruited, trained and managed the team, following daily, weekly and monthly KPI´s
• Developed a full-cycle sales process and implemented it to adapt to the Mexican market
• Developed a scalable variation of business model to make it sustainable and to create passive earnings
• Developed a new system for sales training, built a script portfolio that increased our closing rate from 10% to 25%
• Developed a retail strategy to close sales in our offices, designed an in-store customer experience with remarketing and new customers
• Sustained profitability since first year
• Opened three offices in two-year span, selling the business model to new entrepreneurs
• First person to become distributor in six months. The expected time is three to four years
• Recruited and developed +150 salespeople since 2020.
• Coordinated promotional events to showcase products and drive brand awareness.

Company Overview: Plastic injection for automotive industry | Hamburg, Germany

• Developed, executed and tracked the strategic plan to open the market in Mexico
• Ensured multi-functional team collaboration so the strategic plan was shared and deployed according to operations in Germany
• Lead, coached and mentored a team of 5 collaborators to bring to life the vision of Maximator in México
• Developed the complete sales process from first contact to closing
• Closed the first partnership with Maximator USA to ensure a more robust after sales service
• Developed the first 2-year plan for the business in Mexico to grow 3X in one year and achieved the goal
• Established the digital commerce operational & commercial process for the new operations in México.
• Implemented effective CRM tools to track leads, maintain accurate customer data, and optimize the sales process.
• Streamlined sales processes, resulting in enhanced efficiency and increased productivity.
• Developed strong client relationships for improved customer satisfaction and repeat business.
• Optimized pricing strategies by monitoring competitor activities, analyzing market trends, and considering internal cost structures for profitability maximization.

Company Overview: Residential and commercial solar energy | Mexico City, Mexico

• Prospected and followed up with clients to secure contracts, conducted site visits, and successfully closed solar energy projects
• One of the first hires of a successful, solar energy start-up
• Helped build the start-up from zero by implementing processes across the company
• Exceeded the monthly KPI´s in 3 months
• Highest closing rate salesman in a team of 14 (18% closing rate, 11% was second best)
• Introduced the referral program which saved the company in customer acquisition costs
• Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.