Jose Rodrigo Villanazul Ortiz
Virtual Assistant
Ciudad Obregon
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Virual Receptionist
Callcentered Mx
08.2022 - 01.2024
- Managed a high volume of inbound calls, providing efficient service and support for clients and colleagues.
- Reduced miscommunication errors by diligently verifying contact information and message content with callers before ending each call.
- Served as an integral part of the virtual reception team through consistent reliability and punctuality during scheduled shifts.
- Contributed to team efficiency by actively participating in weekly meetings, sharing best practices, and collaborating on process improvements.
Medical Equipment Provider
IND Consulting
12.2021 - 06.2022
- Enhanced patient care by ensuring proper installation and maintenance of medical equipment.
- Reduced equipment downtime by promptly diagnosing and repairing issues as they arose.
- Contributed to overall patient satisfaction through timely and professional installations of essential medical devices.
- Established strong relationships with clients based on consistent delivery of exceptional service and support.
Education
High School Diploma -
Cbta #197
Providencia, Sonora , Mexico 05.2001 -
Skills
Strong organizational skills
Data entry proficiency
Customer Service-Oriented
Calendar Management
People skills
Teamwork
Music artist
I have been making my music from 2020 to the date. I play pop, RnB, rap and urban music.
Timeline
Virual Receptionist
Callcentered Mx
08.2022 - 01.2024
Medical Equipment Provider
IND Consulting
12.2021 - 06.2022
High School Diploma -
Cbta #197
05.2001 -