Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

José Fernando Alfaro Pagaza

Chef, HR And F&B Manager
Hermosillo

Summary

Professional with experience in human capital development, training & gastronomic business senior management. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

Director of Conciliation

Labor Conciliation Center of the State of Sonora
9 2022 - 7 2024

-The correct implementation of the new labor justice system with the new labor conciliation model.

-Responsible for the group of 27 labor conciliators distributed across the 7 delegations in the state of Sonora. In charge of their training and certification, as well as the standardization of criteria.

  • Supervision of conciliation hearings
  • Supervision for proper management of confidential information
  • Cultivated positive work environment that fostered employee engagement between areas inside conciliation center, this increased retention rates, and boosted overall team morale
  • Worked closely with organizational leadership with group of conciliators to ensure positive and healthy work environment.

Chef and Owner

Bambino`s Paradise Food
03.2020 - 01.2022

Restaurant project during 2020 pandemic, focused on using high-quality local supplies as well as in-house baking. It was one of the first dark kitchens in the state of Sonora..

  • Initial menus focused on Mediterranean style of cuisine, offering pizzas, sandwiches, and pastas, and later evolved to more practical and 'trendy' type of cuisine while still maintaining standout products, which were doughs and baked goods made in-house.

Legislative Advisor

Honorable Chamber of Deputies of the Congress of T
01.2019 - 1 2020

-Legislative advisor on labor, economic and development issues for the tourism, gastronomy, and hospitality industries, as well as on the new labor conciliation system, which was developed and approved during this legislative term.

-I worked directly with the then Federal Deputy, Isaias González Cuevas, who is currently the national leader of the Confederación Revolucionaria de Obreros y Campesinos,( Revolutionary Confederation of Workers and farmers ) one of the largest labor organizations in Mexico.

  • Assisted in preparation of grant proposals.
  • Monitored legislative developments for potential impact on my boss interests, providing timely updates and strategic advice.
  • Delivered engaging presentations at conferences and other public forums.
  • Developed strong professional relationships with legislators and their staffs, fostering open lines of communication and collaboration.

Coordinator of the National Center for Development

Confederación Revolucionaria De Obreros Y Campesin
01.2014 - 02.2019

-National Coordinator for Certification and Training Program in Hotel, Gastronomy, and Tourism Industry. During time as coordinator, succeeded in training and certifying 30,000 workers in tourism, hospitality, and restaurant industry.

-Supervisor of Evaluation processes in country.

-Responsible for hiring new Accredited Evaluators, as well as implementing a new selection process,based on their practical and theoretical skills.

-Trainer in topics of Productivity, work life, teamwork, and leadership within kitchens.

-Evaluator in Food Preparation.

-Coordinator of Evaluator team in Mexico City.

Chef Instructor

Le Cordon Bleu México
ene. 2017 - jun. 2018

Chef Instructor of Advanced French Pastry and Baking

  • Motivated students to achieve new levels of skill and self development.
  • Evaluated student performance through positive assessments and realistic feedback, identifying areas for improvement and adjusting strategy of instruction accordingly. Groups of 15-20 students.
  • Taught comprehensive lesson plans of Le Cordon Bleu Institute for baking and pastry classes, ensuring students gained practical experience in food preparation and presentation.
  • Promoter of clean, neat and well-sanitized kitchen and staff.
  • Instructed students on menu planning, recipe development, and cost analysis to promote efficiency in professional kitchens.
  • Facilitated hands-on workshops for students to practice advanced baking and pastry skills, focused on French traditional culinary teaching.
  • Monitored food production for quality, safety, and adherence to establishment standards

Internship

The Greenbrier Resort & Spa
06.2012 - 12.2012

-Cook B in the Breakfast Station

-Cook C in Banquets, Cold and Hot Kitchen

-Cook B in Special Banquets, Golden Service

-Cook B employee cafeteria

  • Gained valuable experience working within the gastronomic and hotel industry, applying learned concepts directly into relevant real work situations.

Cocinero

Camino Real Polanco
5 2010 - 0 2011

Cocinero B en Banquetes, tanto en cocina fría y caliente.

Cocinero C en Banquetes Kosher

Education

Master's Degree - Gastronomic Business Senior Management

Universidad Anáhuac Norte
Interlomas, México, Mexico
11.2024

Bachelor's Degree - Gastronomic Tourism & Hotel Business Management

Universidad Del Valle De México - GLION Campus Norte
12.2013

Pâtisserie Diploma - Baking And Pastry Arts/Baker/Pastry Chef

Le Cordon Bleu Mexico
Interlomas, México
11.2016

Skills

Service Attitude,Team Management,Project Coordination,Strategic Planning, Staff Management, Verbal and written communication,Conflict Resolution, Charismatic Leader,Ethical Attitude ,Adaptability, Quick Learning, Human Resources Management

Additional Information

Languages;

Español 100 %

Ingles 90%

Francés 30%

Timeline

Chef and Owner

Bambino`s Paradise Food
03.2020 - 01.2022

Legislative Advisor

Honorable Chamber of Deputies of the Congress of T
01.2019 - 1 2020

Coordinator of the National Center for Development

Confederación Revolucionaria De Obreros Y Campesin
01.2014 - 02.2019

Internship

The Greenbrier Resort & Spa
06.2012 - 12.2012

Director of Conciliation

Labor Conciliation Center of the State of Sonora
9 2022 - 7 2024

Chef Instructor

Le Cordon Bleu México
ene. 2017 - jun. 2018

Cocinero

Camino Real Polanco
5 2010 - 0 2011

Master's Degree - Gastronomic Business Senior Management

Universidad Anáhuac Norte

Bachelor's Degree - Gastronomic Tourism & Hotel Business Management

Universidad Del Valle De México - GLION Campus Norte

Pâtisserie Diploma - Baking And Pastry Arts/Baker/Pastry Chef

Le Cordon Bleu Mexico
José Fernando Alfaro PagazaChef, HR And F&B Manager