JOSHUA ALEYAKPO
Pimpama
Summary
Motivated, energetic and reliable analyst, equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented individual, recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Logistics Team Member
Hilton Foods
02.2019 - 11.2020
- Matching product code and quantities, moving merchandise to appropriate storage areas in the warehouse, picking and packing orders
- Logistics (Record stock checks)
- Completed thorough inspections of finished products while adhering to strict quality guidelines, guaranteeing customer satisfaction.
- Participated in regular safety meetings, promoting a culture of awareness and compliance within the workplace.
- Inspected finished goods for quality and consistency before packaging.
- Adjusted machine settings to accommodate different production tasks.
- Collaborated with team members to achieve daily production goals and consistently meet deadlines.
Technical Support Officer - Commonwealth Games 2018
Koala Koaches
03.2018 - 04.2018
- Diagnosed and troubleshot hardware, software and network issues.
- Reduced downtime by swiftly diagnosing and troubleshooting complex technical problems.
- Install Tracking app used in Koala buses
- Served as a liaison between the company and end-users(bus drivers) translating complex technical concepts into easily understandable terms.
- Conducted regular system maintenance, ensuring optimal performance and minimizing disruptions.
- Implemented security measures to safeguard sensitive information and protect against cyber threats.
- Improved customer satisfaction by resolving technical issues in a timely manner.
- Established strong relationships with key stakeholders within the organization through clear communication and reliable assistance.
- Coordinated hardware upgrades and software patches, ensuring compatibility and seamless integration across systems.
IT Support Officer
System Specs
04.2013 - 10.2013
- Assisted colleagues with escalated issues to ensure quick resolution for users.
- Diagnosed and troubleshot hardware, software and network issues for all departments.
- Reduced downtime by swiftly diagnosing and troubleshooting complex technical problems.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular on devices.
- Enhanced system performance by identifying and resolving technical issues promptly.
- Conducted regular system maintenance, ensuring optimal performance and minimizing disruptions.
- Implemented security measures to safeguard sensitive information and protect against cyber threats.
- Improved customer satisfaction by resolving technical issues in a timely manner.
- Coordinated hardware upgrades and software patches, ensuring compatibility and seamless integration across systems.
Education
Master of Science - IT Network Security
Griffith University
Goldcoast, QLD01-2019
Bachelors - Computer Science
Caleb University
01.2014
A-Level Certificate - Diploma
Federal University of Technology
Niger, State01.2009
West Africa Senior Secondary School Certificate -
Lagos State Model College
Lagos, State01.2005
Skills
- Good communication skills
- Capacity to follow instructions and procedures to solve problems effectively
- Basic computer skills
- Ability to respond courteously and professionally
- Excellent attention to details
- Ability to work with diverse race
- Good Team player
- Self-motivated
- Attention to detail
- Word processing
- Customer relations
- Project management
Certification
- Project Management Certification
- CPR/AED Certification
Playing musical instruments
Always loved the soothing relief and warmth music brings. Hence my love and interest for musical instruments(Bass guitar, i dab a little with the keyboard and drums).
Timeline
Logistics Team Member
Hilton Foods
02.2019 - 11.2020
Technical Support Officer - Commonwealth Games 2018
Koala Koaches
03.2018 - 04.2018
IT Support Officer
System Specs
04.2013 - 10.2013
Bachelors - Computer Science
Caleb University
West Africa Senior Secondary School Certificate -
Lagos State Model College
Master of Science - IT Network Security
Griffith University
A-Level Certificate - Diploma
Federal University of Technology
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