Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Reyes

Nabil
San Diego,California

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience
19
19
years of post-secondary education
2
2
Languages

Work History

Ambassador

Amazon
10.2023 - Current
  • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Assisted team with operational policies and procedures to drive services.
  • Evaluated progress towards achieving mission goals using key performance indicators and implemented necessary changes for continuous improvement.
  • Greeted customers and clients to create welcoming atmosphere.
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
  • Coordinated volunteer program for organization, recruiting and training volunteers in best practices.
  • Assisted citizens abroad by providing timely consular services and support during emergencies.
  • Facilitated smooth functioning of the embassy or consulate through effective staff management and resource allocation.
  • Created educational programs for local youth, providing valuable career and life skills.

Manager's Assistant

Amazon
10.2023 - 04.2024
  • Responded to and directed incoming calls and other communication.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Ran errands to support daily needs of management.
  • .
  • Supported department procurement activities by coordinating with manager for direction.
  • Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
  • Scheduled meetings and managed calendar.
  • Resolved basic computer and office equipment issues through troubleshooting.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Monitored security to protect employees, customers and property.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Barber

Royal Cutz Barber Shop
03.2023 - 02.2024
  • Consistently received positive performance reviews from guests.
  • Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
  • Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Updated client profiles to reflect current products and service preferences.
  • Monitored inventory and availability of supplies, tools and products to minimize delays.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
  • Assisted in the recruitment process of new staff members by conducting interviews and evaluating potential candidates'' barbering skills sets.

Physical Therapist Assistant

Clinic 27
10.2022 - 02.2023
  • Kept healthcare team informed with regular updates to patient charts, including vitals, treatments, and responses
  • Maximized patient comfort by keeping rooms clean and consistently meeting individual needs
  • Assisted with preventing and managing complications with diligent monitoring and education
  • Improved patient wellbeing by keeping rooms clean, organized and stocked
  • Helped stabilize and treat patients during emergency situations
  • Prepared for patient admissions by cleaning rooms and setting up ordered equipment for each patient's needs
  • Supported smooth patient flow and unit operations with regular supply restocking
  • Kept rooms clean and ready to meet individual needs.
  • Assessed treatment plans and made adjustments for maximum benefits.
  • Monitored patient progress and adapted treatment plans to reflect changes.

Cook Helper

Lolita's Mexican Food
9 2020 - 5 2021
  • Prepared ingredients and restocked supplies to support kitchen team
  • Backed up senior kitchen staff with light food preparation
  • Completed end-of-day kitchen cleaning and sanitizing following health code requirements
  • Maintained inspection readiness in dining and food preparation areas
  • Handled food prep and service needs for parties and large events
  • Maintained clean kitchen stations and storage areas
  • Monitored and recorded food temperatures on regular cycle time.

Education

High School Diploma -

Rubidoux High School
Riverside, United States
05.2001 - 05.2020

Physical Therapy Assisting

UABC
Tijuana, Baja California, Mexico
02.2022

Skills

  • Customer Engagement
  • Customer Education
  • Team Management
  • Research and analysis
  • Event Coordination
  • Diverse cultural understanding
  • Policy analysis
  • Protocol adherence
  • Multilingual Proficiency
  • Problem-Solving
  • Teamwork and Collaboration
  • Demonstrations
  • Timeline

    Ambassador

    Amazon
    10.2023 - Current

    Manager's Assistant

    Amazon
    10.2023 - 04.2024

    Barber

    Royal Cutz Barber Shop
    03.2023 - 02.2024

    Physical Therapist Assistant

    Clinic 27
    10.2022 - 02.2023

    High School Diploma -

    Rubidoux High School
    05.2001 - 05.2020

    Cook Helper

    Lolita's Mexican Food
    9 2020 - 5 2021

    Physical Therapy Assisting

    UABC
    Joshua ReyesNabil