Joshua Jesus Soto Arenas
Aguascalientes
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
3
3
years of professional experience
Work History
Customer Facing Team Leader
Capgemini Mexico
Aguascalientes, Ags (Remote)
03.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
Import Specialist
AB-InBev
Aguascalientes, Mexico
02.2022 - 01.2024
- Increased efficiency by collaborating across departments to share information and streamline workflows.
- Managed relationships with customs brokers, resulting in expedited clearance of shipments.
- Served as a subject matter expert on various trade agreements impacting company imports while maintaining an awareness of potential changes and impacts on the business.
- Collaborated closely with finance department to support accurate invoicing and payments for international transactions.
- Reduced shipment delays with thorough pre-shipment inspections and coordination with shipping companies.
- Established strong communication channels between internal teams involved in the import process, fostering collaboration.
- Developed strong relationships with international suppliers to ensure timely delivery of products.
Education
Lic. En Logística Empresarial - Ciencias Empresariales
Universidad Autónoma De Aguascalientes
Aguascalientes, México12-2021
Skills
- Problem-solving
- Team supervision
- Team motivation
- Team building
- Client service
- Work Planning and Prioritization
- Work planning
- Documentation and reporting
- Leading team meetings
Accomplishments
Certificate of recognition for valuable contribution to delivering outstanding performance , fostering a successful partnership mindset, and living the seven core values throughout the project.
Languages
English
Advanced (C1)
Timeline
Customer Facing Team Leader
Capgemini Mexico
03.2024 - Current
Import Specialist
AB-InBev
02.2022 - 01.2024
Lic. En Logística Empresarial - Ciencias Empresariales
Universidad Autónoma De Aguascalientes