Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Joshua Miguel Cruz Perez

berlin

Summary

Dynamic Co-Manager at La C.P. with a proven track record in financial management and customer service excellence. Skilled in data analysis, I identified trends that boosted profitability by 15%. Adept at team leadership, I fostered a collaborative environment that enhanced operational efficiency and customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Co-Manager

La C.P.
Estado De Mexico
04.2025 - Current
  • Analyzed sales data to identify trends and areas for improvement.
  • Keep the data of the software used in the shop up-to-date.
  • Give instructions to new workers, and teach them.
  • Maintained inventory levels by ordering supplies and tracking sales.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Monitored daily operations to ensure efficient workflow.
  • Managed day-to-day activities such as scheduling shifts, assigning tasks, and evaluating progress.
  • Analyzed financial data to identify areas of improvement and implement strategies to increase profitability.

Sales Assistant

La C.P.
Mexico City
12.2022 - 07.2023
  • Keep inventory efficient by looking at the due dates on the products.
  • Keep the store neat and clean.
  • Sale to the client and keep the accounting clear

Sales Assistant

Vertiche
Tula
04.2022 - 07.2022
  • Help any costumer who was on my zone
  • Be careful if someone is looking for a piece of clothing that is in my area.
  • Go down the street to promote the brand.
  • Adjust my area every rotation of clothes
  • Clean my zone.

Co-Manager

Obveja Negra
Mexico City
02.2021 - 11.2021
  • Help in the process of cooking.
  • Attend to the clients, provide the food, save the money, and ensure they don't need anything more.
  • Keep track of the money saved, and maintain control of the expenses, costs, and profit.
  • Take decisions about where to invest the profit, and the best ways to run the business.

Education

IELTS - English

British Council
Mexico city
12-2023

Associate of Applied Science - Business and Management

University of Europe For Applied Sciences
berlin
05.2025

Skills

  • Customer service expertise
  • Team leadership
  • Partnership development
  • Financial management
  • Clear communication
  • Financial analysis and risk assessment
  • Data analysis and visualization
  • Excel proficiency

Languages

Spanish
First Language
English
Advanced (C1)
C1
German
Beginner
A1
Italian
Beginner
A1

Certification

  • Financial Markets, taught by Yale University, in May 2025
  • Investment risk management, taught by Coursera in April 2025
  • Managerial marketing, taught by Universidad de Chile in Feb 2025
  • Accounting, taught by the Universidad Nacional Autónoma de México, in March 2025
  • Business Analysis fundamentals taught by Microsoft, in May 2025

Timeline

Co-Manager

La C.P.
04.2025 - Current

Sales Assistant

La C.P.
12.2022 - 07.2023

Sales Assistant

Vertiche
04.2022 - 07.2022

Co-Manager

Obveja Negra
02.2021 - 11.2021

IELTS - English

British Council

Associate of Applied Science - Business and Management

University of Europe For Applied Sciences

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Joshua Miguel Cruz Perez