Microsoft Office W/E/PP/O/A
José Manuel Mena Lozanon
Accountant
León
Summary
Hardworking employee enthusiastic about learning new work field's inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Sales Advisor
Quality Outlet
Leon
01.2017 - Current
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Responded to in-person and telephone requests for information about company offerings.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
- Organized sales paperwork, presented proposals and finalized contracts.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Implemented brand marketing and sales campaigns.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Waiter
Mamushka Pasteleria
Leon
01.2016 - 01.2017
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
- Met with chef to review daily specials and menu changes.
Education
Complete Bachelor's Degree - Accounting
Universidad De La Salle Bajio
Leon, Gto 08.2018 - 06.2022
Skills
Sales experience
Customer Relations
Account development
Product promotions
Client Service
Planning and Coordination
Teamwork and Collaboration
Active Listening
Software
Timeline
Complete Bachelor's Degree - Accounting
Universidad De La Salle Bajio
08.2018 - 06.2022
Sales Advisor
Quality Outlet
01.2017 - Current
Waiter
Mamushka Pasteleria
01.2016 - 01.2017